Shift Supervisor - 2nd shift - ICF **Hills & Dales** 1 Positions ID: 1344643 Posted On 10/31/2024 **Job Overview** ICF/ID SHIFT SUPERVISOR **Specific duties and responsibilities** Provides ICF/ID Facility orientation to new Personal Assistants. Monitors and ensures that performance indicators of assigned area are in compliance with Hills & Dales policies, federal, state, local, managed care organization (MCO)/Medicaid rules & regulations, and meet the quality standards of the organization and assures Personal Assistants follow proper safety and infection control procedures on assigned shift. Constantly assesses staff performance on quality care issues. Reviews and attends to Personal Assistants' daily concerns; provides continuous direction and supervision. Directs the work of Personal Assistants, providing necessary training and feedback on performance. Addresses complaints, resolving problems and communicating issues to supervisors and upper management as appropriate. Maintaining harmonious relations among staff. Reviews and approves Personal Assistants' incident report data recording. Prepares and maintains appropriate records and reports. Maintains knowledge of appropriate state and federal regulation governing ICF/ID facilities. Provides assistance to department supervisors, managers & directors and performs other duties as required. Follows and maintains established department/center policies, procedures, quality, safety, environmental, and infection control standards. Attends training, workshops, and seminars. Communicates with families as appropriate. Participates in the Organization's meetings, committees, and special projects as assigned. In absence of the Facility & Support Director has the ability to respond to all resident, staff, and property emergencies. Documents circumstances of resident and staff incidents and initiates necessary intervention and follow-up. Schedules staff in order to provide & deliver the necessary services & interventions, example review DAS for upcoming open shifts, etc. Provides documentation of services via approved computer software programs or hand written to record significant events, medication records, & other forms of documentation according to individual programs, policies & procedures Supports LTC Program staffing needs and works closely with LTC/DH Coordinator Schedules staff to attend medical appointments and community outing Maintains knowledge of individual's basic needs & behavioral needs; uses this knowledge to educate staff & deliver services in a consistent manner with the individual's program plans. Assures the confidentiality of all data, including resident, employee and operations data. **Requirements:** 1. Free from convictions or prior employment history of child or resident abuse or dependent adult abuse 2. A Bachelor's degree in a Human Services field is preferred, an Associate of Arts degree with one-year experience in a direct care setting will be considered, or a minimum of one-year supervisory experience demonstrated leadership ability with a minimum of two years experience in a direct care facility. 3. QBS Certification within six months. Offer of employment contingent upon successful completion of criminal background checks and drug screening. EOE Primary Contact 1645197764923 Shari Bockenstedt Human Resource Assistant Director, Human Resource 563-556-7878 Phone Phone Phone 563-557-3822 Fax sbockendstedt@hillsdales.org Email True True True **Job Details** Categories Child Care/Day Care/Personal Care Health Care Human and Social Services Location Dubuque, IA Job Type Employee Full/Part Full Time Pay/Salary $46758.40 - $49358.40 per year Company ID 1068 Job REQ # 1344643 \# Positions 1 Start Date 20241031 End Date 20241213 Featured Job TH Ad TH Comments **Similar Jobs** Early Childhood Careers Holy Family Catholic Schools Teacher Assistant ABC Learning & Development Center, LLC Early Childhood Lead Teacher Holy Family Catholic Schools After-School Associates Holy Family Catholic Schools Minibus Driver Holy Family Catholic Schools Fill in Cook Young-Uns Preschool & Childcare Center Early Childhood Associate Holy Family Catholic Schools Direct Care Professional - Work that Works Hillcrest Family Services BCBA Board Certified Behavior Analysis Hills & Dales Early Childhood Associate Aquin Little Angels Early Childhood Center & Preschool **Share this Job** Hills & Dales **About the Company** **Hills & Dales,** a not-for-profit human services organization provides services to children and young adults with severe and profound mental and physical disabilities. It has always been the primary focus to serve people with significant medical needs. Hills & Dales values a quality of life that enhances dignity, upholds rights and encourages choices by the individual. "It is our work, guided by our mission of building meaningful lives to serve our stakeholders; including residents and clients, their families, employees and society at large. We strive to make a positive difference in the quality of life of each individual we support." Jack Mescher, Chief Executive Officer