Job Title: Freight Clerk/Coordinator Job Description Join our dynamic Transportation Operations team as a Logistics Specialist, where you will assist in managing daily freight movements into and out of our North American fulfillment centers. This is an exciting opportunity to be part of a new team in a rapidly growing area. Ideal candidates will have experience in transportation and excellent customer service skills. You will coordinate between multiple parties to ensure high levels of customer service and work independently in a high-pressure environment. Responsibilities + Manage daily freight movements flowing into and out of North American fulfillment centers. + Maintain continual, tactical communication and account management with external customers, including carriers and vendors/suppliers. + Pull data from numerous databases (using Excel, Access, SQL, etc.) and perform ad hoc reporting and analysis as needed. + Review data and reports related to appointment and arrival times to make business decisions and process improvements. + Create and present narratives outlining weekly findings and variances to goals. + Work within various time constraints to meet critical business needs and measure activities performed. + Lead initiatives to re-engineer business processes and identify root causes of defects to drive efficiency. + Systematically escalate problems or variances in information and data to relevant owners and teams, ensuring resolution delivery. + Develop performance metrics to assist in driving business results. + Scope out business and functional requirements for tech teams to create and enhance software systems and tools. + Quickly understand the business impact of trends and make data-based decisions. Essential Skills + Experience in transportation and logistics. + Exceptional customer service skills. + Excellent communication skills, both verbal and written. + Ability to coordinate between multiple parties. + Proficiency in pulling data from databases and performing reporting and analysis. + Ability to work independently in a high-pressure environment. Additional Skills & Qualifications + Transportation and logistics experience is a plus. + Customer service experience with de-escalating and problem-solving. + Analytical experience. + Ability to take calls and manage customer accounts, conflict resolution, and escalation calls. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville,TN. Application Deadline This position is anticipated to close on Mar 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.