Shipping and Receiving Clerk - Customer Service Representative Augusta , Maine , United States | Purchasing & Procurement | Full-time Apply by: Feb. 26, 2025 Apply with Linkedin Apply Department of Health and Human Services (DHHS)Inventory & Property Associate IOpening Date:February 12, 2025Closing Date: February 26, 2025Job Class Code:6530Grade: 11 (Admin)Salary: $35,443.20 – $48,921.60 per yearPosition Number: 02000-1925 Location: Augusta This is a full-time position located in Augusta. The Health and Environmental Testing Laboratory (HETL), works to provide quality testing results for the State of Maine, by analyzing water samples for the Maine Drinking Water Program (DWP) and private residents of Maine. The Shipping and Receiving Section is looking for a Shipping and Receiving Clerk to work within a team in support of laboratory operations and to provide exemplary customer service. In this position, you will serve as the Sample Shipping and Receiving Clerk for the Health and Environmental Testing Lab. Your primary responsibility is to ensure sample integrity through proper receipt and timely distribution of samples from HETL clients including private sources, state agencies and public water systems. You will also enter and verify data for environmental specimens into the HETL’s laboratory Information Management System (LIMS); provide customer service through receipt of sample requests over the phone and from walk-in clients; answer questions regarding testing kits; conduct environmental data research for internal and external requests; and prepare and mail sample collection kits. This program is designed to assist public and private water systems in protecting the quality of drinking water sources and protect the health of Maine citizens and visitors drinking water supplies. Core Responsibilities: As a key member of the HETL team, your core responsibilities will include: • Entering sample details and demographic data into the HETL’s Laboratory Information Management System (LIMS) System • Working with chemists, microbiologists, water treatment professionals, and the public • Communicating and assisting clients with ordering testing kits and collecting fees • Participating in assembly and shipping of sample collection test kits • Receiving sample collection kits and reviewing paperwork for accuracy and compliance with sample acceptance policies • Providing support for scientific staff • Facilitating proper distribution of samples within the laboratory • Maintaining shipping supply materials Minimum Qualifications: Training, education or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of inventory and property management principles to perform complex work in conducting inventory operations for a warehouse or stockroom and 2) the ability to use independent judgment in handling exceptions to established work assignments, priorities and schedules. All positions in this classification assume the qualifications of: Inventory and Property Assistant. Preferred candidates will also have: • Good oral and written communication skills • Ability to follow written standard operating procedures • Ability to adapt to changing priorities • Ability to apply best practices and standards • Experience with Microsoft Office products Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. Agency information: TheDepartment of Health and Human Services (https://www.maine.gov/dhhs/) (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission for the Maine Center for Disease Control and Prevention (Maine CDC), within which this position is located, is to develop and deliver services to preserve, protect, and promote the health and well-being of the citizens of Maine. Application Information: Please submit all documents or files in PDF format. *To apply, please upload a resume and cover letter with your application. For additional information about this position please contact, Joe Niskach, Shipping & Receiving Supervisor, at (207) 287-8014. To request a paper application, please contact Mandy.Hernandez@Maine.gov Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: + Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. + Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. + Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). + Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). + Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/workplace-posters) . State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) . Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.