Job Description G ENERAL P URPOSE To assist in the coordination and timely delivery of all dispensed mediation preparations. Also assist in the processing of returned medications for both credit and return to pharmacy inventory. Q UALIFICATIONS + High school diploma or equivalent + Must be able to work a flexible shift including evenings and weekends + Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment + Strong analytical skills; ability to quickly identify problems and find effective solutions + Ability to make independent decisions. + Ability to work and produce results under pressure + Ability to effectively and harmoniously interact with facility, management and other employees at all levels; promotes teamwork and professionalism + Must be capable of maintaining regular attendance + Must be dependable and able to work with minimal supervision + Must be at least 18 years of age + Must be able to speak, read, write, and understand English + Must be capable of performing the E SSENTIAL J OB F UNCTIONS and P HYSICAL AND S ENSORY R EQUIREMENTS FOR A LL J OB F UNCTIONS as outlined below. S TANDARD R EQUIREMENTS + Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. + Support the Mission, Values, and Vision of Senior Care Pharmacy. + Report to Management immediately all instances of misappropriation/handling of company resources. + Support, cooperate with, and implement specific procedures and programs for: + + Maintaining confidentiality of all data, including resident, employee, and operations data. + Safety and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. + Compliance with all regulatory requirements + + Compliance with current law and policy to provide a work environment free from harassment, and all illegal and discriminatory behavior. + Support and participate in common teamwork: + + Cooperate and work together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment. + Use tactful, appropriate communications in sensitive and emotional situations. + Follow up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems, and concerns. + Promote positive public relations with residents and family members. + Complete requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned. + Provide great customer service to internal and external customers: + Promote positive public relations with residents, family members, and guests. + Support Senior Care Pharmacy in a friendly, courteous, and cooperative manner. + Comply with all company policies and procedures regarding HIPAA Privacy and Security. E SSENTIAL J OB F UNCTIONS + Performs and/or oversees the completion of all routine and tasks, including but not limited to: + Coordinate workflow and receipt of dispensed medications to be staged for delivery + Accurately facilitate dispenses medications into the corresponding delivery totes + Maintain accurate delivery manifest with each corresponding delivery tote + Facilitate returned medication for proper credit and/or destruction + Accepts ownership and accountability for the successful completion of assigned functions and achievement of goals. + Strives for compliance by all staff with internal controls and state and federal regulations. + Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended and/or required by Supervisor, Director, or any other corporate or regulatory compliance consultant. Communicates progress toward goals and ongoing obstacles to supervisor and company management team, verbally and/or in writing or as dictated. + Provides training to other staff that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies. O THER J OB F UNCTIONS + Performs all other duties as assigned by supervisor. W ORKING C ONDITIONS + Interact with residents, family members, staff, visitors, government agencies / personnel, etc. under all conditions / circumstances. + May be subject to hostile and emotionally upset residents, family members, staff, visitors, etc., under all conditions / circumstances. + May be subject to frustrations in meeting work demands due to frequent interruptions. P HYSICAL AND S ENSORY R EQUIREMENTS FOR A LL J OB F UNCTIONS + Mobility within work environment necessary to perform job duties. + Ability to lift, carry, push, bend, reach, grasp, perform fine manipulations, etc., necessary to perform job duties. + Ability to remain calm under stress. + Ability to communicate with residents, families, personnel and support agencies. + Ability to evaluate and interpret information. Requirements