MAIN PURPOSE OF THE POSITION
Responsible for serving customers and processing sales transactions, as well as certain stock related transactions.
CORE ACTIVITIES WILL INCLUDE
Manage and oversee the day to day running of the branch
Direct all operational aspects including distribution operations, customer service, human resources, Health And Safety, administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Manage budget and allocate funds appropriately
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement
Responsible to manage staff, control branch debtors, ensure proper stock management and foster a positive environment within the branch so as to ensure customer satisfaction and hence a successful branch operation
Need to have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
COMPETENCIES REQUIRED
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Strong organizational skills
Product knowledge.
Computer Literacy – Excel, Word and Outlook.
QUALIFICATIONS REQUIRED
Grade 12.
Valid driver’s license
Minimum of 2-3 years retail experience
PERSONAL ATTRIBUTES
Excellent communication skills linked to high customer service standards.
Must be able to priorities orders – plan and organise accordingly.
Effective problem-solving abilities.
Ability to deal with customers at all levels, to build relationships and be committed to excellent service.
Results orientated approach.
Must be pro-active with good problem-solving skills in a dynamic environment.
Ability to be proactive and think “outside the box” in a fast-developing environment.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
\n \n Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
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\n PPG: WE PROTECT AND BEAUTIFY THE WORLD™
\n \n Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
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\n The PPG Way
\n Every single day at PPG:
\n We partner with customers to create mutual value.
\n We are “One PPG” to the world.
\n We trust our people every day, in every way.
\n We make it happen.
\n We run it like we own it.
\n We do better today than yesterday – everyday.
\n \n PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
\n \n PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
\n \n Benefits will be discussed with you by your recruiter during the hiring process.