Shop Help - Parts Clerk Requisition Id: 378264 Business Unit: LTL Location: Carlisle, PA, US, 17015 **What you’ll need to succeed as a Shop Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer skills, including Microsoft Office + Available to work a variety of shifts, including days, and occasional after-hours and/or weekends Preferred qualifications: + Transportation industry experience + Experience in a vehicle maintenance shop + Excellent verbal and written communication skills **About the Shop Customer Service Representative job** Pay, benefits and more: + Pay starts at$22.01/hour + 7:00am-3:30pm Monday - Friday + Full health insurance benefits on day one + Life and disability insurance + Earn up to 13 days PTO your first year + 9 paid company holidays + 401(k) option with company match + Education assistance What you’ll do on a typical day: + Act as a liaison between shop management, external vendors and category management + Review, update, and make data entries related to shop cost and supply on parts in computerized maintenance management system (CMMS) + Communicate with vendors via phone, email and in person about preauthorized repairs including shipping parts, PO creation and closing final invoices + Inventory control including shop cycle counts, maintaining proper inventory on hand, processing core refunds, stocking parts and processing credits for returned parts + Monitor work orders to ensure parts are checked out properly + Monitor various reports to ensure compliance + Create and close purchase orders + Create Pro numbers to track shipments + Set up invoices to be paid and coordinate with A/P to ensure timely remittance + Other tasks and responsibilities related to supporting the shop staff Shop Customer Service Representatives are required to: + Safely move and/or stand for extended periods of time in a shop and office setting + Tolerate occasional loud noise levels + Move objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. + Reach (including above your head), bend, climb, push, pull, squat and kneel as necessary to perform the job duties + Safely operate a forklift (training certification provided) to unload or move large parts pallets, as needed **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .