Ready to join a successful company that’s growing?

Aftermath Services is currently hiring a Shop Manager for our Tallahassee, FL shop.

Job Time Hourly Rate: $38 - $42

Driver’s license and a clean driving history required.

Structured interview process, but we can move quickly to get you hired!

Life moves fast inside Aftermath Services, which means agility and flexibility are required daily. In return, time with our team is an accelerator for your experience. You’ll have the chance to stretch in ways you haven’t at other stops in your career, adding multiple skills to your portfolio.

If you are passionate about helping people during times of need and enjoy working in a hands-on environment, we invite you to apply. Once an application is received, a recruiter will review your qualifications and will reach out should your application match our needs.

What We Offer:

Health, Dental, Vision Insurance Flexible schedules Paid training Uniforms provided Career growth and advancement

Compensation Details:

We have a hybrid pay structure, where you earn based on the work being performed. Our team's total earnings are comprised of two rates - Administrative and Job Time Hourly Rate. The administrative rate is a fixed rate of eighteen dollars per hour.

Hours:

This is a full-time position: estimated 30 hours per week

The hours are based on the number of jobs, so the more jobs we have and the more availability you have, the more hours you work!

Shop Manager

Aftermath is seeking a dedicated, experienced Shop Manager to lead our team. This role is designed for a leader who excels in a "Player/Coach" dynamic. A successful shop manager will perform administrative duties as well as actively participate in bioremediations with the team.

While prior experience in construction, demolition, restoration, and comparable industries is a plus, it is not required. Aftermath provides comprehensive training and certification on OSHA safety, IICRC compliance, biohazard remediation and mitigation, and customer service. We are committed to training our technicians for success.

What you’ll do:

Field Work

Onsite supervision and active participation in various biohazard remediation projects. Responsible for effectively communicating and selling a tailored scope of work based on a thorough understanding of the client’s needs and obtaining sign-off to initiate work. Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process. Act as the main point of contact for customer complaint resolution, maintaining the highest standard of integrity with a keen focus on resolution and customer satisfaction.

Shop Management

Appointment Logistics: Coordinate and ensure all necessary resources and personnel are in place for scheduled appointments. Update and review the weekly administrative calendar for task planning and prioritization. Cleanliness: Ensure cleanliness and organization- Truck: Keep the interior and exterior clean. Ensure safety and routine checks/maintenance are done. Shop/Warehouse: Maintain cleanliness and organization of products, tools, and equipment Shop Walks: Conduct proactive and thorough shop walkthroughs to ensure adherence to company standards and identify areas for improvement. Supply Management: Review inventory and place necessary supply orders to maintain operational readiness. Receive and put away supply orders to maintain an organized and efficient shop environment. Technology Check: Review technology and equipment to ensure functionality and address any maintenance needs. Certify Expenses: Ensure all expenses are accurately recorded.

Personnel Management

Training and Development: Responsible for ongoing training of sales, processes, procedures, and safety compliance for the team, ensuring the highest service and technical proficiency standards are met while maintaining a safe work environment. Coaching: Conduct one-on-one meetings with team members and provide coaching for professional development, focusing on consultative sales techniques Timecards: Review and approve team timecards for accurate payroll processing. Accountability/Corrective Actions: Collaborate with Area Manager (AM) and/or HR to administer corrective action forms and hold crucial conversations with Team Members when necessary.

Business Management

P&L Review: Analyze Profit and Loss (P&L) statements. Client Management: Review and follow up on your shop’s book of business, ensuring timely and effective communication with current and future clients. Lead Generation and Management: Follow up company resources and community relationships to generate and manage new business opportunities. Review lead funnel performance (Leads to Close) and create actionable plans to improve lead conversion rates.