SHOP OPERATIONS MANAGER
Weatherford
Weatherford has an opening for a Shop Operations Manager in Huntsville, TX to ensure the efficient and effective operation of a shop environment. This role involves overseeing daily operations, managing staff, and ensuring customer satisfaction.
+ Operational Efficiency: Ensure that all shop operations run smoothly and efficiently, minimizing downtime, and maximizing productivity.
+ Customer Satisfaction: Maintain high levels of customer service to ensure a positive experience and address any customer concerns promptly.
+ Staff Management: Supervise and train shop staff, ensuring they are well-equipped to perform their duties and meet performance standards.
+ Inventory Control: Manage inventory levels to ensure that products are available and properly stocked, reducing the risk of stockouts or overstocking.
+ Financial Management: Oversee financial aspects such as budgeting, shipment targets, and expense management to ensure the shop's profitability.
+ Compliance and Safety: Ensure that all operations comply with health, safety, and regulatory requirements to provide a safe environment for both employees and customers.
+ Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.
+ Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.
Roles & Responsibilities
SAFETY, SECURITY & COMPLIANCE
+ Maintains the highest standards of corporate governance, ensuring that all activities are conducted ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By.
+ Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.
QUALITY
+ Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
+ Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
OPERATIONS
+ Oversee daily operations, ensuring optimal performance and adherence to quality standards in a fast-paced manufacturing or production environment.
+ Supervise and guide teams involved in the production and assembly of oilfield gas lift mandrels and valves, ensuring compliance with engineering and safety specifications.
+ Utilize expertise in welding processes to evaluate and enhance production methods, ensuring structural integrity and adherence to industry standards.
+ Implement Lean and Six Sigma methodologies to identify inefficiencies, reduce waste, and improve overall operational efficiency.
+ Develop and execute strategies to optimize production schedules, meet tight deadlines, and adapt to changing priorities effectively.
+ Analyze workflows and implement process improvements to maximize resource utilization, maintain quality, and minimize downtime.
+ Foster a culture of continuous improvement by training staff on Lean and Six Sigma practices and encouraging innovative problem-solving.
+ Collaborate with cross-functional teams, including engineering, quality control, and procurement, to ensure seamless coordination and project success.
+ Monitor and manage key performance indicators (KPIs), such as production output, cycle time, and defect rates, to track operational performance.
+ Ensure compliance with health, safety, and environmental regulations in all operational activities.
COMMUNICATION
+ Maintains effective communications with all key stakeholders both internal and where appropriate external.
+ Supervisors & Managers should clearly communicate expectations, roles, and responsibilities to their reports.
PEOPLE & DEVELOPMENT
+ Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience.
+ Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential.
+ Supervisors are expected to actively engage their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities.
+ Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce.
Experience & Education
REQUIRED
+ Have 8 to10 years' experience in Shop Operation Management
+ Have P&L experience
+ Proven experience in operations management, preferably in manufacturing or oilfield equipment industries.
+ Strong knowledge of welding techniques, materials, and quality standards.
+ In-depth understanding of oilfield gas lift mandrels, valves, and their production processes.
+ Exceptional leadership and communication skills with the ability to motivate and manage diverse teams.
+ Strong problem-solving and analytical skills, with a focus on data-driven decision-making.
+ Ability to thrive in a high-pressure, fast-paced environment while maintaining attention to detail and quality.
+ Proficiency in using production management software and tools for tracking performance and implementing process improvements.
PREFERRED
+ Bachelor’s Degree: Ideally in business administration, operations management, engineering, or a related field
+ Certifications: Professional certifications such as Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Six Sigma certification can be advantageous.
+ Certification or demonstrated expertise in Lean and Six Sigma methodologies (Green Belt or higher preferred).
Knowledge, Skills & Abilities
REQUIRED
+ Operational Management: Understanding of organizational effectiveness and operations management principles
+ Inventory Management: Knowledge of inventory control processes and stock management
+ Safety Regulations: Familiarity with health, safety, and environmental regulations to ensure compliance.
+ Financial Acumen: Understanding of budgeting, forecasting, and financial principles such as labor absorption, JCV, PPV etc.
+ Leadership: Strong leadership skills to manage and motivate teams effectively
+ Communication: Excellent verbal and written communication skills for interacting with staff, customers, and suppliers
+ Organizational Skills: Outstanding organizational skills for scheduling, stock management, and maintaining shop cleanliness.
+ Problem-Solving: Ability to identify and resolve operational issues quickly and efficiently
+ Technical Proficiency: Proficiency with technical applications such as production automation, and software for tracking and managing operations.
+ Attention to Detail: Keen attention to detail to ensure high standards of operations and safety.
+ Adaptability: Flexibility to handle changing priorities and unexpected challenges
+ Decision-Making: Strong decision-making abilities to make informed choices under pressure
+ Team Collaboration: Ability to work effectively with cross-functional teams to achieve common goals.
Travel Requirement:
This role may require domestic and potentially international travel of up to: <10%
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