We have an outstanding career opportunity for aShop Service Technicianto join a leading Company located in theEarth City, MOsurrounding area. The Shop Service Technician will perform preventative and routine repairs on all company and non-company products at the Power Center Facility. The Shop Service Technician will liaise with customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees. The ideal candidate must also be a safety-focused team player with an optimistic outlook. Responsibilities : + Ability to perform maintenance-related repairs. + Assist in resolving customer-related issues in a timely matter. + Work with the Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image. + Plan methods and sequence of performing repairs assigned. + Preorder all parts and materials required to perform assigned repairs. + Effect the repairs required safely and effectively. + Ensure all repairs are completed as assigned. + Ensure the cosmetic appearance upon completion of repairs. + Ensure all unused parts and materials are returned per Power Center return parts guidelines. + Maintain the work area in a clean and safe condition. + All communications with customers are conducted reflecting respect and honesty. + All failures identified are matched to solutions necessary to affect a repair. + Complete all work orders and time sheets in a timely manner . + Consult, when necessary, with our Service Department to ensure the accuracy and approval of repairs. + Perform all work in accordance with all established policies and procedures. + Assist in properly filing warranty claims and customer invoices. + Perform other duties as assigned. + Anticipated domestic and international travel is approximately 0-10% depending on business needs. Basic Hiring Criteria : + High School diploma or equivalent and at least two years of Diesel engine experience. + Minimum 4 years of experience as a shop service technician. + Candidates must have their own tools. Desired Qualifications : + Proficient in the use of basic computer functions and portable diagnostic tools. + Strong working knowledge of company Diesel engines. + Experience in diagnosing, and repair of NG/CNG, Tier 3-4 emissions level preferred. + Certification/ Training in heavy equipment and diesel engine repairs preferred. + Self-starter with the ability to work with minimal supervision. + Excellent communication skills with the ability to effectively write and speak professionally with customers in person and over the phone. + Strong problem-solving skills with the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. + Strong Attention to detail skills with the ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small. + Time management and organization skills with the ability to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals. + Read and comprehend simple instructions, short correspondence, and memos. + Write simple correspondence. + Effectively present information in one-on-one and small group situations to customers, clients, and other employees. + Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. + Apply concepts such as fractions, percentages, ratios, and proportions to practical situations. + Define problems, collect data, establish facts, and draw valid conclusions. + Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance