To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Success Plan Sales team is seeking an outstanding seller to join our EMEA team. The successful candidate will be supporting our EMEA business to position and sell our Signature Success Plan to our customers. The Signature bundle of Success Manager, Critical Support, and Proactive Monitoring are used to deliver Salesforce’s most proactive and personalized support experience.The Signature Sales Executive will be encouraged to scope opportunities and position the value proposition for Signature Success with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.

Duties & Responsibilities:

Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.

Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.

Evangelize Signature Success internally and externally.

Collaborate optimally with other parts of the organization, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.

Travel up to 20%

Qualifications:

5-7+ years of experience in license or professional services sales

Experience growing accounts with large and complex pursuits ($M+)

Outstanding consultative selling skills, with the ability to connect customer objectives and challenges to proposed solutions, demonstrating the associated business value

Demonstrated ability to negotiate effectively, ensuring successful deal closures and efficient outcomes for all parties

A background in business transformation and technology delivery roles is an advantage

CRM + Data + AI application experience: Salesforce product experience is a plus

Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Ability to thrive in fast-paced, unexpected environments

Excellent relationship-building skills with a proven track record of growing and nurturing relationships

Strong written and verbal communication skills. English proficiency required

Outstanding presentation skills are required including the ability to adapt style based on the audience and present sophisticated ideas

A degree or equivalent proven experience is essential. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.