SIH Remote Supports Specialist
Adecco US, Inc.
Adecco is looking for compassionate, dedicated, empathetic individuals for our client in Tempe AZ.
Multiple Shifts – On Site – Holiday Pay!!
Our Client has been dedicated to supporting the rights of people to live independently and with self-determination. As a Supports Specialist, you are the heart of Our Client’s core service and essential to the Company mission to dramatically improve individuals’ independent living. You will provide health and safety supports for individuals under Our Client's support using video, text messages, voice communications, various high-tech sensors (such as wearables, Smart Home sensors, and health care sensors), and Our Client’s proprietary software technology. With this technology, you will provide individuals with reminders and check-ins, observe activities as needed, as well as supply a safe space to report emergencies. A Supports Specialist practices a high level of efficiency when communicating with individuals under support, and cultivates relationships while keeping a calm demeanor when responding under pressure.
**Essential Duties and Responsibilities:**
• Scheduled Client ‘check-ins’ with individuals under support for medication compliance, wellness checks, general reminders, and other similar situations.
• Provide remote intervention to handle specific situations that range from talking with individuals under Support to dispatching emergency services.
• Responds quickly and practically to emergencies, crises, or unexpected problems during shifts.
• Record activities and Support Notes, as necessary.
• Adheres to and accurately promotes all Company Policies and Procedures to all employees.
• Ensures that Clients and their Support Circle are satisfied and identifies, documents & reports the issues when they are not satisfied.
**Skills Required for the position:**
• Excellent listening, communication, and writing skills.
• Adaptability and willingness to learn and adjust.
• Ability to stay calm and act appropriately in an emergency.
• Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
• Ability to use and maneuver multiple computer applications.
• Proficiency with various web browsers and applications, such as Zoom, Teams, Outlook Email, Word, Excel, and other necessary virtual meeting platforms.
**Shift Availability** :
• Evening 3pm-11:30pm
• Graveyard 11pm-7:30am
• Morning 3am-11:30am.
• Afternoon 11am - 7:30pm
**Pay Details:** $19.00 to $20.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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