Overview Reporting to the Manager of Simulation Technologies , the Simulation Operations Associate is a position vital to maintaining the quality of clinical skills and simulation programs occurring during and after normal business hours. This role will provide hands-on support for medical simulation activities, including operating high-fidelity manikins, assisting with the video capture/data collection of clinical skills assessments, aiding with the setup/facilitation of computer-based examinations, and acting as the point person for inventory management involving manikins, task trainers, and medical supplies. The simulation and technical coordinator will also be required to assist with various administrative tasks related to technical activities of the Clinical Skills and Simulation Center and the Office of Undergraduate Medical Education/Educational Technology as needed. Superior customer service skills and the a bility to establish and maintain effective working relationships with all levels of organizational personnel, staff/faculty, and students are paramount. Responsibilities Simulation: + Maintain an up-to-date collection of student and faculty orientation guides + Independently operate programed events on SimMan 3G and SIM Junior (especially when multiple manikins are in use at the same time) + Assist the Manager of Simulation Technologies with programming manikin-based simulation software + Participate in the setting up and breaking down of medical simulation equipment (e.g. task trainers and high fidelity patient mannequins) + Confer with faculty, physicians, and other department managers to resolve operational problems and promote positive communicators within simulation sessions + Manage Harvey mannequin maintenance and operations. + Serve as a proctor and student liaison for standardized patient assessments occurring in person or virtually as needed Inventory Management: + Assist in the creation and management of a system for tracking all simulation inventory including but not limited to manikin replacement parts, task based trainers, medical supplies needed to assist simulation sessions + Confer with faculty, physicians, and other department managers to ensure that all supplies needed for each simulation session are in stock and have been set-up/transported prior to the start of the session + Ensure that simulation supply areas are up-to-date and fully supplied at all times + Manage task trainer/ medical supply transport that is needed for programs not occurring onsite at the clinical skills center. + Manage student tablets for note documentation and interpretation of lab results/images + Perform maintenance on simulation supplies (i.e., regularly swapping out consumable parts on task trainers and manikins) Audio Visual/Simulation Based Testing: + Independently operate IP based robotic cameras through a LearningSpace test capture software + Assist the Manager of Simulation Technologies with programming LearningSpace for simulation assessments + Provide real-time technical support for technology platforms such as Microsoft Teams, LLEAP, LearningSpace, etc while escalating issues to NYMC IT and outside vendors when necessary + Track simulation requests and ensure that all requested equipment is in place for special events occurring at the CSSC + Assist Manager of Simulation Technologies with events that require real-time/onsite AV support while working closely with NYMC AV and ET as necessary + Support program directors with AV/Computer needs on teaching days at the CSSC Educational Support: + Manage and track changes on simulation scenarios created by faculty + Maintain consistent proficiency on simulation scenarios + Have a working understanding of standardized patient scenarios and checklists + Assist the Manager of Simulation Technologies with creation of “how-to” simulation guides + Participate in daily interaction with students, faculty, and standardized patients. Training Support: + Create student and faculty test capture/video guides + Assist with SP/Faculty/Student technology training sessions + Facilitate transport/implementation of task trainers to other educational spaces on campus + Provide technical support for SP and Student Post Station Computers on testing days escalating any issues to NYMC IT + Must be comfortable addressing large groups of people and be able to speak with both clarity and detail when disseminating session/testing instructions. Qualifications Education requirement:Bachelor’s degree with relevant experience required. Licenses or certifications:BLS instructor, simulation certification, and Laerdal LEEAP proficient; preferred, not required. Technical/Computer skills: + Laerdal manikin operational experience; CAE LearningSpace programming experience required + Advanced technology and PC skills, including proficiency in Microsoft Office Suite (including Outlook) and an understanding of intermediate IT principles required + IT and/or AV event and installation experience and a working knowledge of and media production/streaming preferred Other Skills: + Ability to learn and be comfortable with medical terms/medical teaching practices + Knowledge of basic clinical skills and ability to promote collaboration and team teaching + Ability to work well under pressure, set priorities and make critical decisions + Able to grasp and make use of abstract processes + Flexible schedule beyond that of 9am-5pm for scheduled programs Prior Experience: + Minimum 2 years experience working in a simulation center or environment where medical simulation occurs + Minimum 3 years experience reporting to a mid-level professional, preferably in a clinical, college, or university setting Physical Demands: Must be able to demonstrate the ability to comfortably lift up to 50 pounds as well as manipulate objects up to 125 pounds Minimum Salary USD $44,000.00/Yr. Maximum Salary USD $55,000.00/Yr. New York Medical College offers a comprehensive benefits package for full-time employees* which includes: + Full range of Health Plans + Medical Plans (choice of EPO, PPO, High Deductible HSA) + Flexible Spending Accounts (FSA) + Dental Plans (PPO & HMO) and Vision Plan + Dependent Care and Transit Programs + Life Insurance, AD&D and Voluntary Supplemental Life Insurance + Short-term and Long-term disability programs + Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) + New York Medical College Tuition Exemption Program for eligible employees, their spouse and dependent children + Legal plan + Employee Assistance Program + Early-Release Fridays (October - March) + Generous Paid Time Off + Vacation, Sick Leave, Personal Leave + Annual Holiday Schedule *Members of the 1199 SEIU and 32BJ unions may participate in some of NYMC’s voluntary benefits, but they participate in separate Health and Welfare benefit programs. New York Medical College (NYMC), a member of Touro University, is a health sciences College whose purpose is to educate clinical and public health professionals as well as researchers, to conduct biomedical and population-based research. Through its faculty and affiliated partners, the College engenders a diverse and inclusive community that promotes an atmosphere of excellence, scholarship and professionalism. Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment. Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Job Locations US-NY-Valhalla Requisition ID 2024-11460 Position Type Full-Time Schedule Shift 1 Hours Per Week 35 Travel 10% Category Administration FLSA Status Non-Exempt