Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 01/31/2025
Introduction:
We are seeking a Site Account Manager, Inside Sales to join our sales team. You will be responsible for providing office-based Services sales and sales support for customers with no assigned dedicated Site Account Manager. This function will build and follow up the sales funnel (in SalesForce) and close the maximum number of cases for allocated site accounts. In this position, you will report to Senior Manager, Site Account Management.
This position is mainly located in Hibbing, MN.
Team you belong to:
You will join a team of Metso employees that aim to maintain the top safety possible.
Our team culture is all about Customer in Center and Getting it Done Together. The members in our team are located in mainly in the Hibbing, MN area.
What You’ll Do:
• Know Your Customers: Dive deep into understanding our target customer base, including Metso’s and competitors’ installed base. Identify and address their short-term needs, focusing on our existing products.
• Craft Winning Proposals: Leverage your knowledge of Metso Services’ product and offering portfolio to create compelling proposals that meet customer needs and win sales cases.
• Grow the Sales Funnel: Analyze customer data (sales history, equipment aging, visit reports) and use focused campaigns to generate leads and build a robust sales funnel.
• Lead Management: Handle the pre-sales qualification process and manage leads efficiently.
• Collaborate for Success: Work closely with other functions to secure purchase orders and ensure smooth transitions from sales to service delivery.
• Follow Up and Close: Keep track of quotations and proposals, secure sales, and transfer larger value cases to regional sales teams. Close cases early where no value can be delivered.
• Ensure Smooth Handover: Complete required sales handover documentation and ensure won deals are set into progress seamlessly.
• Stay Compliant: Adhere to sales processes, proposal guidelines, and risk management procedures.
• Communicate Clearly: Keep customers informed about product news and provide valuable feedback to the organization.
Who You Are:
• Educational Background: Associate Degree in Business Administration or a related field (or equivalent combination of education and experience).
• Experienced Professional: Minimum of 5 years’ experience in sales, customer service, or a related role.
• Communicator: Strong verbal and written communication skills.
• Organized and Efficient: Time management and organizational skills.
• Problem Solver: Can solve problems and make decisions.
• Ability to work freely and as part of a team.
• Skilled in relevant software applications.
• Flexible and Customer-Focused: Available to interact with customers as needed, self-directed, and motivated.
What's in it for you:
• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
Get in touch:
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact Ashley Koepke, Sr. Talent Acquisition Specialist at ashley.koepke@metso.com
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial