The Hilton Orlando, a vibrant resort hotel in the heart of Orlando’s International Drive and connected to the South side of the Orlando Orange County Convention Center by a covered walkway is seeking a Full-Time Site Coordinator, Events and Sales Administrative Assistant to join their team! This 1400+ room property offers seven dining outlets and seamlessly blends extensive leisure offerings with world class business amenities. The ideal candidate has knowledge of hotel systems including OnQ and Delphi, a minimum of 6 months of hotel operations experience, and face to face customer service experience.

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Shift Pattern: Monday - Friday 8:30AM-5PM

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Pay Rate: $20.00 per hour

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What are the benefits of working for Hilton?*

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nGo Hilton travel program: 100 nights of discounted travel\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!\nMaternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents \nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\nFlexible shifts and days off\nComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare\nMental health resources including free counseling through our Employee Assistance Program\nBest-in-Class Paid Time Off (PTO)\n401K plan and company match to help save for your retirement\n\n

**Available benefits may vary depending upon property-specific terms and conditions of employment

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What will I be doing?

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As an Events and Sales Administrative Assistant, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nResponsible for initiating the preparation of proposals and/or contracts to advise prospective customers on hotel meeting space and/or banquet date, space and rate availability\nResponsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. Communicating to external customers any communication deemed necessary by the event service managers\nAssist the Events, Catering, & Sales Managers to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities upon request\nData entry using Delphi, Microsoft Word and Excel\nCopying and distributing of internal/external documents, forms, bookings, contracts, resumes, rooming lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail\nAnswer telephones and assist internal and external guests with requests\nAssists with general office duties and special projects \n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!