**Job Title** : Site Coordinator **POSITION PROFILE** Accountable for the daily operations of a solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services. **Job Duties and Responsibilities** : + Responsible for the daily operations of a mail room, copy center, or scanning facility. + Operate office equipment such as PC, copiers, multifunction devices, imaging & mail equipment. + May be responsible for courier services, reception services, switchboard operations, shipping & receiving, and delivering/processing of mail. + Serve as the formal point of contact with the customer on a daily basis. + Ensure effective implementation and management of RICOH Service Excellence Programs. + Understand how to operate required equipment/software efficiently to meet service level agreements. + Achieve profitability in cost of goods by utilizing company materials and supplies effectively. + Manage daily routine functions such as creating/completing work orders, contractor monitoring, inspections, and reporting facility-related issues. + Collaborate with contracted vendors, facility management, and occupants. + May be responsible for office-supply inventory reordering. + May manage conference room coordination and A/V equipment resource management. + Maintain positive internal working relationships with department employees by communicating professionally. + Collect and provide data to assigned leadership and customers, including monthly reports with support from assigned leadership. + Ensure financial responsibilities are met. + Perform other duties as assigned. **QUALIFICATIONS (Education, Experience, and Certifications)** + High school diploma or GED required. + 1+ years of experience in a related field (B2B and/or technical). + Previous 1+ year of customer-facing work experience required. + Demonstrated knowledge and understanding of technology. **KNOWLEDGE, Skills, and Abilities** : + Tactical thought processing. + Ability to present to a small group. + Moderate problem-solving skills. + Basic customer service skills. + Basic technical aptitude. + Basic written and verbal communication skills. **Working Conditions, Mental and Physical Demands** : + Typically, an office environment with adequate lighting, ventilation, and a normal range of temperature and noise level. + Work assignments are diversified; interpret, comprehend, and apply complex materials, data, and instructions. + Some physical effort is required. Work may be sedentary but may also involve walking, standing, bending, reaching, lifting, or carrying objects up to 50 lbs (e.g., papers, books, files, and small parts). + Moderate dexterity is required, including regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination). **Note** : The above statements describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.