**Position Title:** Site Coordinator **Position Overview:** The Site Coordinator is responsible for managing the daily operations of a single-person site, ensuring the delivery of contracted office services. These services include, but are not limited to, copy services, courier services, managed print services, hospitality, imaging, and mail services. **Key Responsibilities:** Oversee daily operations of the mailroom, copy center, or scanning facility, including operating office equipment (e.g., PCs, copiers, multifunction devices, imaging, and mail equipment). May provide additional support for: Courier services Reception services Switchboard operations Shipping and receiving Mail delivery and processing Serve as the primary point of contact for the customer, ensuring professional and effective communication daily. Implement and manage RICOH Service Excellence Programs to uphold service quality standards. Efficiently operate required equipment and software to meet service level agreements. Manage the cost of goods effectively by optimizing the use of company materials and supplies. Perform routine tasks such as creating and completing work orders, contractor monitoring, inspections, and reporting facility-related issues. Provide additional support as needed, including interaction with contracted vendors, facility management, and building occupants. Monitor office supply inventory and reorder supplies as necessary. Manage conference room coordination and audiovisual (A/V) equipment resources. Maintain positive relationships within the department to foster a collaborative work environment. Collect and present data to leadership and customers, including preparing monthly reports with assistance from assigned leadership. Ensure financial responsibilities are met. Perform other duties as assigned. **Qualifications:** **Education:** High school diploma or GED required. **Experience:** 1+ years of experience in a related field. At least 1 year of customer-facing experience is required. **Skills:** Demonstrated knowledge and understanding of technology. **Key Skills and Abilities:** Tactical thought processing. Confident presenting to small groups. Moderate problem-solving capabilities. Basic customer service and technical skills. Strong written and verbal communication abilities. **Working Conditions and Physical Demands:** Typically based in an office environment with standard lighting, ventilation, and noise levels. Diverse work assignments requiring the interpretation and application of complex data and instructions. Some physical activity required, including walking, standing, bending, reaching, and lifting or carrying objects up to 50 lbs. (e.g., papers, books, files, small parts). Moderate dexterity needed for tasks such as using calculators, keyboards, or basic hand tools. **Note:** The above statements are intended to outline the general nature and scope of responsibilities associated with this role. They are not exhaustive and may be subject to change. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.