Pay: $210,000 - $220,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management 

 

The Facility Manager is responsible for the daily operations and management of assigned locations, ensuring efficient service delivery and operational excellence. This includes overseeing human resources, accounting, marketing support, budgeting, and client relations. The role requires developing and implementing procedures to meet customer-specific contract requirements across multiple accounts and sites, while managing the overall performance and service delivery to clients. Ultimately, the Facility Manager’s goal is to drive client retention and ensure that operations run smoothly, meeting both customer and company expectations. 

 

ESSENTIAL FUNCTIONS 

This Facility Manager is responsible for the overall operation of our facility management services to multiple laboratory, cleanroom and office sites, including ensuring the safety and well-being of its employees, safeguarding company funds and property, and representing the company with respect to the client. The Facility Manager ensures that established company goals are realized while maintaining client relations that will enhance future business and has total responsibility for managing all aspects of the contract.  

Oversee all aspects of the laboratories, cleanrooms and office sites’ physical infrastructure.  

Ensure that all work performed within mission critical space is done to high quality and without impact to internal/external customers. 

Management of the team that includes the Facility Manager, Facility Coordinator, Workplace Experience Coordinators, and technicians. 

Oversee the development and accuracy of site-level operating procedures and other documentation. 

Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities 

Provides training and support and aims to expand the capabilities of operations staff.  

Gives hands on instruction in basic maintenance, safety and troubleshooting procedures. 

Demonstrates the proper use and care of tools.  

Instills a high level of professionalism and directs the performance of contracted maintenance  

Financial Management: Plans and forecasts budget for operation and maintenance, recommends and estimates facility repairs and improvements  

Hazardous Materials: Complies with policy and audit standards for safe storage, usage and disposal. 

Resolve all electrical, mechanical, BAS, BMS, and Fire Protection System issues while minimizing risk and business impact and communicate issues to management and customers in a timely manner. 

Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing. 

Manage oversight from preventive maintenance inspections and provide guidance on how to address issues. 

Develops, plans, and implements annual shutdown program for preventive maintenance activities. 

Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.  

Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials. 

Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements  

Ensure that ABM training expectations are met and audit the process monthly. 

Identify, vet, and approve all sub-contractors who will perform work on-site. 

 Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations 

 Set, review, and approve employee work/PTO schedules, audit and process employee time and payroll. 

Develop PM contract scopes-of-work, ensure contract terms are fulfilled. 

 

EDUCATION AND EXPERIENCE 

Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical operations environments, required. 

Minimum 5 years of facility management, plant operations, engineering or maintenance supervision experience  

Strong verbal and written communication skills to “C” level and below, including customers and vendors.  

5+ years of experience in a management position with 5 or more direct reports 

Experience generating cost savings through multiple continuous improvement activities 

5+ years Electrical or Mechanical experience 

CMMS (Computerized Maintenance Management System) experience 360 Facility, Maximo, etc., and Building Automation System (BAS Siemens’ Apogee, Johnson Metasys or Trane Tracer, preferred). 

Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience desired 

Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals 

 

CERTIFICATIONS AND LICENSES 

CPMM Certified Plant Maintenance Manager, CFM 

Certified Facility Manager or other relevant certifications, a plus. 

  

KNOWLEDGE, SKILLS, AND ABILITIES 

Proven budget and personnel responsibilities  

Strong interpersonal, oral and written communication skills, including report writing ability. 

Computer proficiency with MS Office and Outlook email 

Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors