Your collaboration The Site Installation Manager is responsible for directing and completing the installation and commissioning of our Pharmacy Automation products at customer sites.

Installation (70%)
Assemble, install, wire, configure and test Pharmacy Automation Solutions. Direct and coordinate all onsite work performed by Swisslog Healthcare and third-party representatives. Represent Swisslog Healthcare at on-site customer coordination meetings, and act as the customer’s primary contact for the hardware installation. Advise and escalate project and installation issues to the broader Pharmacy Automation team and the Project Manager. Provide technical and installation assistance to the business team as required. Logs and report issues using established procedures. Training/ Testing Support (20%)
Assist with the connectivity of the automation hardware to the software environment. Lead the final quality assurance tests on installed equipment and complete all required documentation in the preparation for training activities. Support the training of customers and internal staff as required. Go-Live Support (10%)
Provide on-site support for go-live activities and coordinate the transition to Customer Care and the Field Service organization. Other
Assist the Customer Care organization with special projects and assignment as requested.Other duties as assigned. Your competence Associates degree (Technical, Vocational or Military Training) or5+ years field service experience on related electro-mechanical productsComputer Proficient: General office application skills, along with basic troubleshooting of PCs and printers.Self-starter and independent- must be able to manage time effectively.Demonstrate our core values of Competence, Collaboration, Commitment and Clarity to the team, our customers and across the business.Passionate about providing exceptional customer service Desirable, but not Essential:
Experience working with systems with high-voltage electrical and transformersExperience working as a remote-office employeeSalary range for this position is $68,000 - $80,000 base, eligible for overtime, and a cell phone allowance. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).