With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.”

Hexcel is currently seeking a IT Site Engineer for our Burlington, WA, USA location. The person joining our Hexcel IT team in Burlington, WA, will provide operational support and guidance to the Company’s internal clients.  This role is responsible for performing a wide variety of daily IT support.  The IT Site Engineer participates in IT projects associated with the Hexcel Burlington site and participates in out-of-hours coverage as required, as well as delivers all services with a high commitment to Customer Satisfaction and adherence to Hexcel IT policy. Full time benefits include health benefits, Employee Stock Purchase Plan, 401(k) with company match, paid sick time, paid holidays, and paid vacation.

Summary pay range:  $61,656 – $105,697 annual salary.

The selected individual will be responsible for but not limited to the following obligations:

Maintaining and supporting all IT Services on the premises in accordance with departmental procedures and standardsRecord and resolve service desk queries either over the telephone or via remote control of the equipment within SLA targets.Day-to-day monitoring and updating the Global Service Desk ITSM system, including escalation of tickets where necessary to Senior Analysts, or other IT teams. Raise incident notifications and work on restoration of services. Maintain accurate records of incidents, changes, and production documentation.Coordinate with other technology teams globally to resolve network and systems issues impacting business. Closely work with the Engineering and Implementation teams. Maintain high service levels in a high availability environment.Participate in on call coverage and out of hours support as required. Set-up and installation of new PC hardware/software, using departmental procedures and standards.

Qualifications:

Bachelor's degree in computer science or directly related major or relevant level of related work experience required.Experience with Windows 10 Operating Systems, knowledge of SCCM & PowerShell scripting, and an understanding of Active Directory, Group Policy.Knowledge of Microsoft Exchange Online (desirable), O365 and Teams services, and ITIL experience (desirable).Basic analytical, problem solving, and decision-making skills. A high level of independent thinking and the ability to solve problems in a busy environment.Strong organizational skills, meticulous attention to detail and ability to work comfortably within strict operational boundaries and procedures. Excellent communication skills. Self-motivated and proactive approach.

At Hexcel, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Hexcel also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Eligible candidate must be: U.S. citizen, U.S. national, a person lawfully admitted for permanent residence, a temporary resident under sections 210(a) or 245(A) of the Act, a person admitted in refugee status, a person granted asylum. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.

Hexcel is an Equal Opportunity Employer of Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, status as protected veteran, or any other protected class.