Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. 

Our hard-working teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle, and flexibility. We partner with our sites, businesses, and colleagues around the world to decrease startup timelines and go above and beyond. 

This role is part of the global Site Payments team, which is dedicated to the processing of the Investigator Payments. As a Site Payment Associate II, you will be dealing with one of the most complicated periods of the life cycle of a clinical trial, which is an essential part of our business operations and is a vital function within the Global Centralized Solutions group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support key projects and gain insight on how the payment processes are performed within the clinical trial business. 

A day in the Life: 

Processing of investigator payments with strict adherence to contractual guidelines, country regulations and procedures. Overall responsibility to drive the payment generation process. 

Booking and processing invoices in ERP; 

Compile data from multiple sources to generate site payments based on completed patient activities and contracted milestones, as well as related pass throughs; 

Running, reviewing, and analyzing reports; 

Respond to and resolve payment-related issues and findings. 

Exhibit good financial stewardship in management of funds, investigator payments and project finances. 

Build and be a great partner with study sites and study teams. 

Qualifications – Internal/External 

Keys to Success: 

Education and Experience 

Bachelor's degree or higher 

Previous experience in international corporate environment preferably with payments processing 

Knowledge, Skills, Abilities 

Proficiency in English (verbal and written) 

Strong written & verbal communication skills; conflict resolution skills 

Self-organized person able to make decisions about daily tasks and priorities 

Ability to multitask and meet changing project needs whilst working in a fast-paced global environment 

Results driven with strong attention to details and ability to analyze project specific data 

IT literacy: MS Office, Financial Systems and ERP (preferably Oracle), Clinical Trial Management Systems (CTMS), etc. 

Good technical skills and ability to quickly learn new software 

Why Join Us? 

We hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore, you will benefit from an award-winning learning and development programme, ensuring you reach your potential. 

As well as being rewarded with a competitive salary, we have an extensive benefits package based on the health and well-being of our employees. We have a flexible working culture, where PPD clinical research services truly value a work-life balance. We have grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel. 

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.