SITE RELIABILITY ENGINEER WHAT IS THE OPPORTUNITY? As an SRE, you will utilize your software, systems engineering, and operations background to build and run large-scale, fault-tolerant systems. Your role is to ensure the reliability, scalability and maximum uptime of CNB systems in the Data Center or Cloud Platform What you will do Implement solutions that improve stability, security, scalability and availability of CNB's software platforms Design mechanisms for proactive alerts and responses to identify and address reliability risks Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, planning, and reviews Design, build and manage SLIs, SLOs and Error budgets for Availability , Performance/Latency and Throughput for critical services running in production. Be a proponent of using the SRE core principles in driving product velocity Create educational documentation on how-to's and and blog about use-cases and architectures that relate to cloud platforms and observability. Co-ordinate hackathons and code reviews with goals of continuous improvement in design , build and architectural practices Liaise with the team managing our public cloud environments, including setup, management, and troubleshooting Design and create solutions to test application resiliency using chaos engineering , fail over scenarios and capacity analysis to reduce MTTR (Mean Time to resolve) and MTBF (Mean Time between Failures) to minimize client impact All other appropriate duties as required. Must-Have* Bachelor's Degree or equivalent Minimum 5 years of experience in an Operational role, DevOps, SRE, or Software Engineering Minimum 5 years of experience developing applications with an active user base, and deploying to production and going through any change management process (Ideal candidate is able to engage in a detailed discussion about their change management process as well as its happy/pain points) Minimum 3 years of experience doing development in any of Java, NodeJS, .NET Core, Python Minimum 3 years of experience with development or administration on any cloud platforms (Cloud Foundry, Heroku, AWS, Azure, Google Cloud, IBM Cloud, Bluemix, Kubernetes, and others). (The ideal candidate has significant experience with Platform as a Service cloud such as Cloud Foundry) Skills and Knowledge Experience with Splunk / Elasticsearch and Kibana Experience with Monitoring tools such as Datadog, AppDynamics, Dynatrace etc Creativity, energy, and passion for leveraging technology to transform our industry; the belief that automation is the only way A good understanding of modern, cloud centric architectures and DevOps principles Experience with the operational aspects of software systems such as monitoring, centralized logging, and alerting Providing standardized offerings to facilitate and ensure operational health of stacks throughout their lifecycle including metrics collection, aggregation, and visualization, inventory, capacity, and billing/tag management You are competitive and passionate. You thrive on challenge and have a proven ability to set ambitious but achievable goals and surpass them Demonstrate a team player attitude with a growth mindset to be open to learn and adapt the changing landscape of the industry Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.