Responsibilities:

Coordinates cross-product chaos experimentation.Maintains the centralized incident response playbook for the subdivision to document standards for managing communication and escalation during an incident. Aggregates quantifiable data about availability to report back to senior leadership. Makes contributions to centrally managed (IT-wide) inner source libraries for reliability.Facilitates blameless post-incident reviews for high severity incidents or incidents involving more than one product family. Regularly attends Reliability Engineering and Resilience communities of practice. Remains informed about site reliability engineering activities happening within the subdivision. Communicates new standards and newly available tools and frameworks across subdivisions. Enforces reliability standards.Participates in special projects and performs other duties as assigned.

Qualification:

Technical skills – AWS, Python, SQL, Tableau preferred.Minimum of five years related experience, with at least two years of development experience.Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.    

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.