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Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.

SRE is also an engineering approach to building and running production systems – we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages.

Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work

What you’ll do

Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures.

Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).

Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains.

Build automated tooling to deploy service request to push a change into production

Solve problems and triage complex distributed architecture service map.

Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services.

Lead availability blameless postmortem and own the call to action to remediate recurrences.

On call for high severity application incidents and improving run books to improve MTTR

Participate in a team of first responders in a 24/7, follow the sun operating model for incident and problem management.

Effectively communicate to technical peers and team members in both written and verbal formats.

What experience you need

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required

5-7 years of experience in software engineering, systems administration, database administration, and networking.

2+ years of experience developing and/or administering software in public cloud.

Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.

3 years + experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js

3 years + Demonstrable cross-functional knowledge with systems, storage, networking, security and databases

3 years + experience in System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.) (GKE), Helm, and microservices

Proficiency with continuous integration and continuous delivery tooling and practices

Cloud Certification Strongly Preferred (GCP or AWS)

What could set you apart

3+ years experience of scripting/coding using one or more of the following: PowerShell, bash

3+ years of experience in CI/CD practices and tools: Git, Github, Jenkins, Nexus, Maven, Argo CD

Experience using monitoring and observability tools like Datadog, grafana, prometheus AppD

Experience using related tools: ServiceNow, Pagerduty, Jira, Confluence.

Ofrecemos modalidad de trabajo híbrido, horarios flexibles, días libres adicionales, paquetes integrales de compensación y seguro médico complementario, convenio con gimnasio, beneficios para madres y padres, acceso a nuestra plataforma de aprendizaje en línea, programas de reconocimiento, desarrollo de carrera profesional y un entorno diverso y multicultural, ¡entre otros!

Equifax fue ranqueado en el top 5 de empresas con mejor desarrollo de carrera por LinkedIn.

¿Estás listo para impulsar tus posibilidades? ¡Aplica hoy y comienza un camino hacia una nueva y emocionante carrera en Equifax, donde puedes marcar la diferencia!

Primary Location:

CHL-Santiago-Technology-Center

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time