**Introduction** A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** 1. Need to work on system patches, security fixes, OS/DB/Kuberenets upgrades and other periodic maintenances. 2. Provisioning new infrastructure whenever customer demands on multiple clouds like AWS and IBM. 3. Helping customer to resolve issues by going on call or providing sufficient information via cases on daily basis. 4. Solid on troubleshooting skills **Required technical and professional expertise** Redhat Openshift Cluster Administration AWS Cloud Site Reliability Engineering Ansible Redhat/Other Linux Scripting experience - Shell/Python End to end Troubleshooting skills End to end environment provisioning Handling multiple maintenances like Product upgrades IBM Maximo Product knowledge **Preferred technical and professional experience** Kubernets Administration on AWS cloud, Google cloud, Azure Cloud Terraform or Cloudformation hands on experience Any Automation experience Working with customer over the call for technical issues resolution Knowledge on IBM DB2 database