POSITION SUMMARY: 

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

The Ski Instructor will ensure an exceptional guest experience with Ski School and Lesson Programs at the Peak. This position is accountable for teaching the guest fundamentals of snow sports at various lesson times while ensuring each guest is comfortable in their ability to handle beginner slopes and the quad lift by the end of the lesson.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

Provide excellent customer service to our clients and their guests, third party and direct bookings Conduct ski and snow sport lessons as needed. Instruct basic snow sport principles including stops, turns, and lift operations Instruct secondary principles of snow sports and group fundamentals Responsible for total guest satisfaction of lessons including, but not limited to – ability to handle beginner slopes and the quad lift Ability to assess a guests’ current ski capabilities and formulate an effective program Responsible for operating the ski lift, facilitating tubing, helping with the rental shop, assist with building/maintaining ski park elements, bringing in firewood and facilitating Ice Skating Create an experience that is consistent with a 5-star Resort

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Previous ski instructor experience Ability to provide 5-star guest service consistent with a world-class resort Ability to formulate individual ski and snow sport lessons based on a guests’ current knowledge of basic ski functions Ability to build effective relationships to ensure quality working relationships with all departments General knowledge of the surrounding areas and attractions Must be able to focus attention on guest needs, always remaining calm and courteous Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Highly organized, results-oriented with the ability to be flexible and work well under pressure Must be able to deal with a high volume of incoming guest volume Assist with special projects as needed

This job description cannot possibly include a comprehensive listing of all the activities, duties, or responsibilities that may be required by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be assigned.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS:

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

 

Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas

 

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

 

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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