JOB SUMMARY: Responsible for the safe operation of aquatic attractions, patron surveillance ensuring guest safety, and delivering exemplary guest service. MAJOR RESPONSIBILITIES: + Ensures the proper use of safety practices and procedures while operating the aquatic attraction in addition to opening and closing procedures, to include: loading and unloading the ride, and providing safety instructions. Observe ride monitors to ensure safe operation of aquatic attraction. Safely evacuate the ride in accordance to operating procedures. + Welcome and greet guests, screen for ride requirements and special needs. Provide guest and attraction information, monitor the queue and make appropriate adjustments and record ride counts. + Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. + Responsible for ensuring a neat and organized work area, trash removal and keeping the area free of debris to include: the proper maintenance of equipment and/or tubes/ride vehicles. + Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. + Performs other duties as assigned. EDUCATION: High School Diploma or GED equivalent preferred EXPERIENCE: Theme park experience preferred; or equivalent combination of education and experience. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE