Golden Route Operations
Summary: Monitors assigned areas, verifies jackpots, machine tilts, distribution of promotional tickets, guest change transactions, guest dispatch system and balance assigned currency wallets/drawers. Ensure the casino floor maintains a clean, orderly and welcoming appearance at all times.
Essential Functions:
Monitors assigned section(s) efficiently and timely while providing excellent guest service. Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing bottles, glasses and ashtrays from the tops of machines. Enter jackpot data information in the computer system accurately Ensure assigned drawer(s) and/or wallet(s) balance Check all monies received for counterfeit currency Redeem TITO tickets using cash redemption scanner Communicate with staff via radio to ensure efficiency in guest service Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations Work in the slot change booth and dispatch center when required Performs other duties as assigned