**What would I be doing?** **Position Summary** Located just East of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone. Ameristar Kansas City has one of the largest casino floors in Missouri, amazing dining venues, a newly renovated luxury hotel and much more. Ameristar Kansas City also offers convenient parking in a five-level, 2,660 space parking structure with an enclosed, climate-controlled walkway to the casino and entertainment center. Ameristar Kansas City is seeking a Slot Supervisor. The successful candidate will provide friendly, courteous and efficient guest service and ensure a prompt response to all guests’ needs. You will also provide cashiering, slot machine services, transaction verification, assistance and oversight to Slot Service Specialists. **Responsibilities** **Responsibilities** + Adhere to all department and property policies, procedures, and internal controls + Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity. + Coach, monitor, and develop team members for improved performance + Issuing timely performance evaluations on subordinates while offering developmental guidelines and resources to achieve goals + Through teamwork with other Slot Supervisors and the Slot Service Specialists, ensure great guest service and prompt response to guests’ needs at all times + Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy + Verify, process, and authorize jackpot payouts + Support and assist Slot Service Specialists and other Slot Supervisors on the Casino Floor + General monitoring of job performance of Slot Service Specialists + Consistently monitor and manage the departments’ labor and payroll standards. + Assist Guests with general questions concerning the Casino + Respond to change lights on slot machines and assist customers needing change or other assistance + Other various duties as assigned by the Casino Operations Assistant Shift Manager **What are we looking for?** **Required Knowledge and Skills** + Excellent communication and guest service skills for both internal and external guests. + Ability to count money and make change. + Basic computer, math, reading, and writing skills. + Supervisory skills, preferred but not required. + General knowledge of Microsoft Word, Excel, and Outlook is a plus. **Required Behaviors** + Always conduct oneself in a manner that reflects a positive and professional image + Ability to establish rapport with other team members throughout the casino + Maintain a positive attitude at all times + Be able to work in a fast paced 24/7 environment. + Must be available to work some nights, weekends and holidays. **Required Education and Work Experience** + High school diploma or equivalent + One-year slot experience or prior slot experience **What would it be like to work at this property?** At **Ameristar Casino Hotel Kansas City** , when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an arcade and an award-winning hotel. Ameristar is one of the biggest -- and most impressive -- casinos in the country. _Ameristar Casino Kansas City is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law._ _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation._ **Ameristar Kansas City** 3200 North Ameristar Drive Kansas City, MO 64161 **What would it be like to be a Boyd Gaming Team Member?** Boyd Gaming Corporation has been successful in gaming jurisdictions in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. **Corporate Mission** We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. **Company Vision** Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead. **Requisition ID** _2024-49821_ **Property** _AMERISTAR CASINO KANSAS CITY_ **Category** _Gaming_ **Position Type** _Full-Time_