Slot Technician
Golden Route Operations
Summary:
Responsible for the repair, overhaul and preventative maintenance of all slot machines to ensure optimal operation. Follows all operating procedures, safety regulations and Edgewater Casino Resort policies and procedures.
Essential Functions and Responsibilities:
Responsible for the floor maintenance and repairs, as well as the break-down, relocation and re-set-up of machines and stands to be relocated Brings dispute and unusual guest activities to the attention of the shift manager Promotes positive guest relations through prompt, courteous and efficient service Cooperates and communicates with fellow team members in all departments and always exhibits mutual respect and consistently projects a positive, helpful image/attitude Ensures that all Nevada Gaming Control regulations are followed and enforced Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned
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