Summary

Slot Technician I

$21/Hour Summary Description

The Slot Technician I is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.

Essential Job Functions/Duties Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, Omaha. Performs ongoing preventative maintenance to ensure the serviceability of all slot machines as well as the upkeep of their repair records. Maintains equipment to approved standards and schedules and strives for 100% game uptime. Assists guests with property and game information. Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures. Inspects all new machines and conversions kits prior to installation onto the gaming floor. Ensures smooth and efficient operations by continually liaising with Slot Operations department and management regarding all aspects of the technical operations. Reports all relevant information to management as required. Troubleshoots and repairs all electronic gaming equipment to the component level. Effectively communicates all operational and technical breakdowns and provide solutions to team members. Investigates slot variances to identify and correct all€possible causes for reported variances per company policies. Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience. Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. Attends all required training meetings. Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. Must be flexible in scheduling based on business needs. Performs other tasks as assigned Job Specifications Must be 21 years of age or older. High School diploma or GED required. Slot Technician experience, Electronics or PC technical degree / certification. One (1) year of experience as a Slot Technician or related field. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite or related software; and slot systems. Must have complete technical understanding of broad range of slot machines and systems and ability to train others. Ability to interact with mobile devices and touch screen technology. Previous experience using Smart Phones and/or Tablet applications strongly preferred Core Competencies Collaboration Skills Guest Focus Communication Proficiency Flexibility Problem Solving Ethical Conduct Flexibility Stress Management/Composure Benefits We can recommend jobs specifically for you! Click here to get started. Apply Now Save this job share this job: Email Facebook Tweet LinkedIn