JOB SUMMARY

Responsible for enhancing the guests’ experience and optimum machine performance through proper systematic maintenance/cleaning of the slot machines.

 

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following) 

Interact with casino guests in a positive, courteous manner as opportunities arise Safeguard company assets within the slot Department Organize systematic maintenance program for all slot machines Conduct routine maintenance on all slot machines Complete and provide maintenance records for all slot machines Routinely file and maintain slot machine history records Remain educated in all aspects of slot repair for current and new equipment Install, convert, and modify machines and related equipment Trouble-shoot and repair Slot machines Report any irregularities, suspicious acts, or unusual persons observed on property Drive a full-size pickup truck and/or full-size flatbed truck as needed Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Performs other job-related duties as assigned 

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent communication skills Must have knowledge of electronic and slot equipment  Must be able to understand and comply with all Company and departmental rules and regulations, policies and procedures Ability to read, write, and communicate verbally in English Ability to perform complex tasks to include reading, writing and math Must be able to follow instructions Skill in establishing and maintaining positive and effective working relationships with staff and guests Ability to distinguish numbers, letters, and symbols High School diploma or equivalent

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

Work is performed on the casino floor or in a shop area Work may be performed in areas that are unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated May work with solvents/oils, electrical, mechanical, and pneumatic devices, and computer equipment May be exposed to fumes/odors, dirt and dust Constant contact with staff and guests Requires mobility to include occasional sitting, crawling, climbing, balancing; frequent, walking, reaching overhead from floor to 6ft., pushing/pulling, lifting/carrying over 100 lbs., standing, bending over, crouching, kneeling, repetitive use of both hands with light and firm grasping and finger dexterity Must be able to move equipment weighing up to 250 lbs. with the use of a mechanical lift Use of power tools and electronic equipment Use of radio, calculator, computer, and telephone Normal vision range and absence of color blindness  Tolerance of or use of cleaning/lubricating chemicals 

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.