The SLP Manager at Amazon is responsible for protecting people, property, and inventory across Amazon’s operations network. This role is pivotal in ensuring a safe and secure working environment by implementing global SLP standards, managing site-level loss prevention strategies, leading investigations, and supporting compliance with safety regulations. SLP Managers act as both strategists and executors, influencing operations and engaging cross-functional stakeholders to embed security best practices into Amazon’s fast-paced environment.
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• Leadership & Influence: Ability to lead without authority, drive cross-functional collaboration, and influence stakeholders at all levels.
• Crisis & Risk Management: Skilled in assessing risk, managing emergencies, and leading rapid response plans.
• Analytical Thinking: Strong data-driven approach to identify patterns in shrinkage, non-compliance, and safety issues.
• Operational Execution: Capable of driving end-to-end loss prevention initiatives, from root cause analysis to closure.
• Communication: Clear, concise, and proactive communication with internal and external teams, law enforcement, and leadership.
• Adaptability: Comfort operating in ambiguous, dynamic environments with high growth and changing priorities.
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Must Haves:
• Proven experience in security/loss prevention or law enforcement.
• Ability to conduct internal investigations and prepare reports.
• Strong stakeholder management skills.
• Working knowledge of EHS and compliance practices.
• Experience with security technology (CCTV, access control, alarm systems).
• Proficiency in data analysis (Excel, reporting tools).
Good to Have:
• Industry certifications (ASIS CPP, PCI, CFE, etc.).
• Exposure to Lean Six Sigma or Kaizen methodologies.
• Understanding of supply chain and warehouse operations.
• Prior experience in tech-driven environments.
• Familiarity with regulatory frameworks (FSSAI, Factories Act, etc.).
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• Compliance + Innovation: SLP Managers must navigate stringent compliance requirements while driving innovation and scalability.
• Geographical Distribution: Many roles are in remote or tier-2/3 locations, limiting the candidate pool.
• 24/7 Readiness: The role requires round-the-clock availability and a high tolerance for dynamic, high-pressure situations.
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• Safety and Trust: They safeguard Amazon’s most valuable assets—its people and inventory—while ensuring a safe environment for associates and customers.
• Operational Continuity: By minimizing risks and losses, they enable uninterrupted operations across fulfillment centers and last-mile delivery stations.
• Brand Reputation: They protect Amazon’s brand by ensuring compliance with laws and ethical practices, and by acting swiftly in high-risk or high-visibility incidents.
• Scalability with Security: As Amazon scales rapidly, SLP Managers ensure that growth is matched with robust safety and security protocols.
• Culture Champions: They embed Amazon’s Leadership Principles into on-ground operations, especially "Earn Trust," "Bias for Action," and "Ownership."
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A Day in the Life of an SLP Manager
• Review overnight incident reports, CCTV footage, and access logs. Conduct a site walk to check safety and security standards.
• Lead cross-functional meetings with Ops, HR, and Admin to address compliance, new threats, or risk mitigation strategies.
• Investigate a reported incident, interview associates, prepare reports, and escalate to legal or HR as needed.
• Analyze shrinkage data and anomalies from inbound/outbound processes. Plan and execute loss prevention audits.
• Respond to emergency calls, coordinate with local authorities, or manage on-ground crises (e.g., theft, fire, medical emergencies).