Job Overview

Provide dedicated administrative support to the Minor Works Team within the Estates team

The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service.

 

Main Duties

Efficient clerical and administrative support as required including but not limited to:

Provide support to the Programmers, Senior Managers and Head of Estates in carrying out all administration tasks. Maintain the operational data including training matrix, reporting and any other associated data. Assist in preparation for internal and external audits. Assist with HR issues including investigations and note taking. Support in Daily management and progress of Work Orders through their life cycle to a stage of completion, in a timely manner to meet contract SLA. Ensure that information of progression of Work Orders held on CAFM systems are recorded accurately and in a timely manner. Oversee and maintain email communications inbox for the department This list is not exhaustive. Any other reasonable management request.   What we are looking for Demonstrate a proactive approach to delivering excellent customer service to stakeholders. Strong team player orientation - cooperative and willing to assist others. Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning. Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences. Well organised, with the ability to multi-task, prioritise and manage competing demands. Strong multi-tasking capability, project and deadline oriented. Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of themselves. Excellent attention to detail and accuracy. Understanding of Work In Progress (WIP), assisting to keep WIP for the contract at a minimum at all times. Experience or knowledge of CAFM systems