Job Summary
• This role is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization.

What a SMB Account Manager does at HP: 
• Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration.
• Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals.
• Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations.
• Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements.
• Collaborates with seniors to develop and maintain partner account plans to promote sales growth.
• Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem.
• Transforms potential leads into joint sales activities with partners while managing the organization’s sales funnel.
• Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements.
• Conducts training sessions for partners on the latest products, services, and industry trends, empowering them to effectively represent the organization to clients.


Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in enterprise selling, channel & alliance, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
NA

Knowledge & Skills
• Account Management
• Automation
• Business Development
• Business Planning
• Business To Business
• Channel Sales
• Customer Relationship Management
• Market Share
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Value Propositions

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

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