We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. About the right team member The SMB Account Manager focuses on increasing the revenue and success of our existing customer portfolio using upsell strategies to move our customers to a higher software tier or adding on marketing and retention tools. About the role Uses consultative sales skills to pitch and consult with existing class-based customers by proactively determining the customer’s needs and work to identify business solutionsInitiates customer contact using various methods of communication to suit customer needs including, but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration remindersPlans and organizes personal sales strategies including daily/weekly/monthly schedule to both exceed sales targets and mitigate customer churnMaintains product and industry expertise, including software and application updates, releases, new partner offerings, market conditions, and industry trendsEffectively manage pipeline and opportunities in Salesforce.com to meet and/or exceed quota and account progress utilizing Salesforce.comEffectively forecast business on a monthly and quarterly basisParticipates in trade shows and conventions as required Skills & experience 1-3 years of professional level sales experience, preferably SaaS or Health & Wellness industry1+ years’ experience leveraging CRM tools, Salesforce.com preferred1+ years’ experience preparing and presenting customer business reviews, or packaged proposalsFluent in French and Spanish languagesProficient level at Microsoft Suite (Excel, Word, PowerPoint, Outlook)Exposure to the wellness industryKnowledge of web technologies or web savvyExcellent group presentation skills and ability to communicate effectively at the executive levelExcellent written and verbal communication skillsAble to manage multiple projects simultaneouslyAbility to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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