SMB Expansion Account Executive
RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
About RingCentral
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
What we offer:
RingCentral offers perks and benefits for all aspects of your work/life:
Hybrid Work Setup Arrangement until further notice
HMO coverage on Day 1 for the employee
HMO coverage after Day 90 for 3 free dependents
Personal Time Off
Performance-based incentives (e.g., MBO, commission, etc.)
Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7
Mental Health support and unlimited free sessions with a Psychologist through Mind You
Meditation guidance through Headspace
Resources for parents and employees with special needs children through Whil
Fun wellness and employee engagement programs
Say hello to possibilities!
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Sales Team to make sure we stay ahead of the competition.
We’re currently looking for:
SMB Expansion Account Executive
To succeed in this role, you must have experience in:
Maintain and increase existing customer revenue stream within the Small to Medium-sized business space through upselling and cross-selling activities and, generating referrals.
Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan.
Ensure timely and successful delivery of solutions according to customer needs and objectives.
Collaborate closely between the customer and internal teams.
Monitor account usage and drive customer’s product and feature adoption.
Update customer profile to map out business updates, changes, and account growth throughout the course of the customer’s RingCentral journey.
Responsible for meeting and exceeding assigned revenue targets.
Desired Qualifications:
Minimum of 2-year B2B Sales experience
Account Management Experience and/or Client-focused Solutions Selling
Strong verbal and written communication skills
Ability to communicate, present, and influence decision-makers at all levels of an organization
Effective presentation and negotiation skills
Ability to build and maintain customer relationships
Experience in sales forecasting and pipeline management
Vibrant and upbeat attitude, inclined to perform and get things done
Natural relationship builder with trustworthiness, performs consistently well, and strong work discipline
Salesforce CRM experience is a plus
Amenable to working night shifts
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