LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. _The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team._ We are looking for a Senior SMB Account Manager to drive renewals, expansion, and long-term strategic partnerships with our Australia & New Zealand clients. The role is ideal for a highly driven, consultative sales professional who thrives in managing a high-volume book of business while delivering measurable value to customers. As a trusted advisor, you will: + Own and manage renewals, upsells, and cross-sells to drive maximum revenue retention and growth. + Proactively engage clients to ensure full adoption and ROI of LinkedIn’s Talent & Learning Solutions. + Act as a strategic partner to customer, identifying needs, solving challenges, and guiding them to best-fit solutions. + Navigate complex stakeholder relationships, from end-users to senior decision-makers, to increase product engagement and contract value. + Leverage data insights to forecast, mitigate churn risk, and maximize expansion opportunities. Success in this role requires strong commercial acumen, resilience, and the ability to influence business outcomes. Responsibilities: + Drive account growth by maximizing renewals, upsells, and cross-sells. + Proactively manage a high-volume book of business, balancing short-term wins with long-term customer success. + Leverage data insights to forecast opportunities, mitigate risks, and make informed decisions. + Collaborate with internal teams (e.g., Scaled Customer Success, Technical Support, Billing, Collections) to address customer needs and enhance engagement. + Develop strong, strategic relationships with key stakeholders to build trust and increase the value of LinkedIn’s solutions. + Continuously improve through feedback, ongoing learning, and staying informed about market trends and customer needs. Basic Qualifications: + 2+ years of experience in a quota-carrying sales role (renewals, account management, or consultative sales) Preferred Qualifications: + Background in SaaS, HR tech, or recruiting software sales. + Strong negotiation skills for value-based contract discussions with senior stakeholders. + Ability to analyze account data, forecast risks, and drive retention strategies. + Excellent communication, time management, and prioritization skills in a fast-paced sales environment. + Experience selling to ANZ markets. + Proficiency in MS Office (Outlook, Excel, Word and PowerPoint). + Strong understanding of the HR and Talent industry. Suggested Skills: + Strategic Account Management + Stakeholder Engagement & Influence + Revenue Retention & Growth + Consultative Sales & Negotiation + Data-Driven Decision Making + Time & Pipeline Management **Global Data Privacy Notice for Job Candidates ​** Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.