**Job Purpose** **:** The SMB Senior Sales Representative is essential to driving activity in the Business Sales channel. The position is responsible for outbound call activity that will drive new revenue growth and driving fiber penetration. The ability to provide excellent customer service as well as upsell new products to previously sold customers is key to this role. The SMB Senior Sales Representative will also be responsible for sourcing new sales opportunities through lead follow up, outbound dials, and emails. **Essential Functions** **:** Strategize customer lists to create a plan of attack for new and existing customers Uncover new customer opportunities as well upsell previously sold customers Effectively communicate proposed solutions via the phone or email Understand Hawaiian Telcom's strategic direction and sales implementation processes Strong emphasis on working in a team environment and driving a positive culture Heavily measured on activity and sales generated Maintain a sales funnel and provide regular updates to the Sales Manager **Education** **:** Four-year business degree of equivalent experience required **Relevant Work Experience** **:** 1-3 years' work experience Salesperson from a competitive environment desired **Special Knowledge, Skills and Abilities** **:** Consultative Selling Sales Process Customer Knowledge Qualifying Planning Product Knowledge Business Acumen Competitive Knowledge Resource Management Self-Management Innovation Resource Leadership **Supervisory Responsibility** **:** This position does not have any supervisory responsibilities Salary Range: $45,000-$70,000 + Commission Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran