Posted Date :

23 Jan 2025

Function/Business Area :

Sales and Distribution

Location :

Shimla

Job Responsibilities :

1. Account management and service assurance to high value customers
2. Building & Nurturing Account focused relationship
3. Enhance revenue from existing customers through upsell and cross sell
of products
4. Minimise revenue erosion by prevention of churn and downgrade
5. Maintain account hygiene through timely complaint resolution,
collections and regulatory requirements update

Education Requirement :

Any Graduation (MBA Preferred)

Experience Requirement :

5-10 Years

Skills & Competencies :

1. Account management skills - ability to act a single point window
between customer and cross functional teams
2. Communication Skills - Ability to convey thoughts effectively
3. Negotiation Skills - Ability to sell in competitive market
environment
4. Leadership Skills - Ownership Mindset

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