Join our Team About this opportunity

We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured.

What you will do

Support the following systems and functions:Security event management on 24*7 shiftMonitor incoming event queues for potential security incidentsSecurity incident management, 1st level triaging, issues and RCAPerform initial investigation and triage of potential incidents; and raise or close events as applicableMonitor SOC ticket (or email) queue for potential event reporting from outside entities and individual usersSupport parsers and rules development for the SIEMRaise incidents to respective team for resolution (within SLA)Identity Access ManagementCreate and track the access to customer environmentsProcess improvementsIdentify improvements in processes and KPIsAdapt to improvement initiativesShift handoverMaintain SOC shift logs with relevant activity from the shiftDocument investigation results, ensuring relevant details are passed to Security Engineer for final event analysisUpdate SOC collaboration tool as necessaryVulnerability scanning and reportingSchedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scopeTrack and provide details of the scan planned/ ongoing/ completed status as and when requiredGovernance ReportsPreparation of daily, weekly and monthly reportsYou will bring

Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc.

Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc.Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solvingKnowledge of IP networkingAbility to work in shiftsThe ability to work constructively under pressureAbility to work both in a team as well as individuallyKnowledge sharing & collaboration skillsCustomer oriented, service mindedDeliver results & meet customer expectationsExcellent communication skills, English is a mustKey Qualifications:

Education:

Graduate in Computer Science or similarMinimum years of relevant experience:3 to 5 years with at least 1 year of experience in IT securityITIL certification, CEH, Security +, CCNA Security or similar will be an advantageBasic knowledge of telecommunications networks will be an added advantage