Social Media Community Manager - Client: Consumer Electronics & Wellness

Department: Boutique Client

Employment Type: Part Time

Location: LatAm - Brazil

Reporting To: Client via Magic

Compensation: $5.00 / hour

DescriptionAbout the ClientOur client is an established global brand that operates in both the consumer electronics and wellness spaces. Our client combines eco-conscious innovation with lifestyle enhancement through two distinct divisions - one focused on sustainable audio products and another specializing in wellness solutions. Our client stands as a market leader in their segments, dedicated to transforming everyday experiences through innovative product design and meaningful customer engagement.
\nWhy this role exists
Our client is seeking a Social Media Community Manager to strengthen their brand presence and foster meaningful connections with their diverse audience across social media platforms. Our client views this role as crucial in maintaining consistent engagement, providing excellent customer support, and gathering valuable community insights that will help shape the brand's social media strategy and improve customer experience.

The Impact you’ll makeCommunity Engagement & Management\nMonitor and moderate social media activity across platforms twice daily\nEngage with audience and influencers to build meaningful relationships\nRespond to community inquiries using approved messaging guidelines\nRoute complex inquiries to appropriate customer relations teams\nAnalytics & Strategy\nCreate comprehensive monthly reports on community management metrics\nIdentify trends and opportunities for improved engagement\nDevelop and propose strategic recommendations based on community insights\nTrack and document successes and areas for improvement\nTeam Collaboration\nMaintain regular communication with the social media management team\nCoordinate with customer relations teams for issue resolution\nParticipate in strategy discussions and implementation planning\nShare best practices and learnings with the broader team\n

Skills, Knowledge and ExpertiseRequired:\nMinimum 2 years of hands-on social media community management experience\nProven track record of managing high-volume social media interactions\nExperience with Sprout or similar social media management platforms\nStrong understanding of social media best practices and engagement strategies\nExcellent written communication skills with the ability to maintain brand voice\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\n
Technical Skills:\nSocial media management platforms (especially Sprout)\nCommunity management\nAnalytics and reporting\nContent moderation\nSoft Skills:\nExceptional written communication\nStrong attention to detail\nProblem-solving ability\nAdaptability\nTime management\nYou should apply if… \nYou thrive in fast-paced social media environments\nYou're passionate about building and nurturing online communities\nYou have a natural ability to communicate in a conversational, yet professional tone\nYou're detail-oriented and able to follow established guidelines while maintaining authenticity\nYou enjoy analyzing data and using insights to improve strategies\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday, 10 AM to 2 PM EST (Eastern Standard Time)\n20 hours a week\nCompensation:\n$5 per hour\nNo benefits package included\n

Benefits