Social Media & Healthcare Coordinator - Client: Home Health

Department: Boutique Client

Employment Type: Freelance

Location: South Africa

Reporting To: Client via Magic

Compensation: $7.00 / hour

DescriptionAbout the ClientA Philadelphia-based non-medical home care agency delivering quality care services to disabled and elderly individuals. As an established healthcare provider, they focus on making clients' lives more comfortable through dedicated caregiving services. They are currently expanding and looking to enhance their digital presence while maintaining excellent care coordination.
\nWhy this role exists
This part-time position addresses critical time constraints in managing the organization's social media presence and internal communications. With expansion plans in progress, we need a detail-oriented professional to handle social media strategy while ensuring smooth coordination with caregivers and insurance companies. The role offers growth potential as the organization expands and requires immediate contribution.

The Impact you’ll makeSocial Media Management (Primary Focus)\nCreate and manage content for Instagram, Facebook, and TikTok\nDesign engaging graphics using Canva\nSchedule and maintain a consistent posting schedule\nDevelop and implement a social media strategy\nMonitor and engage with followers across platforms\nCaregiver Coordination\nMake reminder calls to caregivers about shift clock-ins\nMaintain professional communication with the care team\nTrack and follow up on shift coverage\nSupport caregiver scheduling coordination\nCommunication Management\nHandle email correspondence through Microsoft Outlook\nCommunicate with insurance companies\nManage internal communications via Slack\nMaintain clear and professional communication standards\nAdministrative Support\nOperate within Microsoft 365 environment\nProcess and organize email communications\nSupport daily operational needs\nMaintain organized documentation\n

Skills, Knowledge and ExpertiseRequired:\nMinimum 1+ year of social media management experience\nExcellent spoken and written English skills (mandatory)\nExperience with Microsoft 365 and Slack\nBasic graphic design skills (Canva)\nProfessional phone manner\nPrevious healthcare industry experience preferred\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nTechnical: Microsoft 365, Slack, Canva, social media platforms\nCommunication: Exceptional English fluency, professional phone presence\nOrganization: Strong follow-through, detail-oriented\nCreative: Social media content creation, basic design skills\nYou should apply if… \nYou excel at clear, professional communication\nYou're experienced in social media content creation\nYou're organized and reliable\nYou can work independently within EST business hours\nYou're interested in healthcare industry growth opportunities\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:20 Hours per week, working within EST business hours (Eastern Standard Time)Compensation:\n$7 per hour\nNo benefits package included\n

Benefits