Social Media & Operations Coordinator - Client: Financial Education

Department: Boutique Client

Employment Type: Part Time

Location: Philippines

Reporting To: Client via Magic

Compensation: $7.00 / hour

DescriptionAbout the ClientOur client is a respected financial education leader focused on helping individuals achieve their financial goals through credit score optimization and financial literacy. Our client maintains a strong social media presence with over 30,000 followers and provides valuable educational content across multiple platforms. Our client combines personalized consulting with digital education to make financial knowledge accessible to their growing community.
\nWhy this role exists
Our client is seeking a Social Media & Operations Coordinator to streamline their digital presence and business operations. Our client views this role as vital for maintaining engaging social media content, managing customer relationships, and ensuring smooth operational workflow across all platforms while supporting business growth through consistent community engagement and administrative efficiency.

The Impact you’ll makeSocial Media Management\nCreate and schedule regular content based on platform-specific best practices\nMonitor and respond to social media comments and messages\nMaintain consistent engagement with 30K+ follower community\nImplement Facebook algorithm optimization strategies\nTrack social media metrics and engagement rates\nOperational Support\nProcess invoices promptly after consultation calls using AI-generated notes\nManage High-Level CRM and customer data\nHandle follow-ups and customer inquiries\nSupport day-to-day business operations\nClient Communications\nMonitor and respond to customer inquiries via WhatsApp\nMaintain professional communication across all channels\nAssist with customer support initiatives\nEnsure timely response to client messages\nAdministrative Efficiency\nCoordinate with the consultation schedule\nManage business documentation\nProcess consultation notes and transcriptions using Fathom\nHandle general administrative tasks\n

Skills, Knowledge and ExpertiseRequired:\nProven social media management experience, particularly with Facebook\nSpecific experience with Facebook algorithm and engagement strategies\nExperience with CRM systems (specifically High-Level CRM)\nStrong understanding of social media algorithms and best practices\nExcellence in written and verbal communication\nDemonstrated ability in managing business operations\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\n
Technical Skills:\nHigh-Level CRM proficiency\nUnderstanding of Facebook content ranking and engagement metrics\nSocial media platform expertise\nFathom or similar transcription tools\nAdministrative tools and systems\nSoft Skills:\nExceptional organization\nProactive problem-solving\nStrong attention to detail\nTime management\nMulti-tasking ability\nYou should apply if… \nYou thrive in fast-paced, digital-first environments\nYou're passionate about financial education and community building\nYou excel at balancing multiple priorities and deadlines\nYou're proactive and take initiative in your work\nYou enjoy creating and maintaining social media engagement\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday, 10 AM to 2 PM MST (Mountain Standard Time)\n20 hours a week\nCompensation:\n$7 per hour\nNo benefits package included\n

Benefits