Social Worker
Metro Nashville Government
Social Worker
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Social Worker
Salary
$54,708.27 Annually
Location
Nashville, TN
Job Type
Full-Time Civil Service
Job Number
C231 FY24
Department
Social Services
Opening Date
02/03/2025
Closing Date
2/17/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
Position Description
Social Workers, located in the Department of Social Services perform professional, administrative, and direct duties involved in assisting individuals and families who may experience increasingly complex and diverse needs as well as crisis management. The position works with all populations, except for minors, including homeless individuals and families and those at risk of becoming homeless.
Social Workers will work in one of the following units Mental Health, Home and Community Based or Family Support within the Division of Programs of Metro Social Services. This position assists customers with navigating the different social services systems and obtaining necessary information, documents, resources, and case management services to help secure housing and address other social needs for customers.
Service areas include but may not be limited to counseling, information, and referral, short and long-term case management, home and community-based services, mental health services and other assistance. If you can juggle several tasks at once, if you are committed to assisting people from initial contact through crisis to self-sufficiency, you might want to consider a career with Metro Social Services.
Typical Duties
All Social Worker duties:
+ Perform concise, comprehensive social assessments and developing service plans based on the customers' individual needs, assessments of individuals which may include individuals with acute or persistent mental disorders or cooccurring disorders.
+ Provide information and referral services to customers and the public that enables them to utilize the programs' services to best address their needs.
+ Responsible to serve customers in the office, the community and homes depending on the individual circumstances.
+ Provide short-term or long-term case management services to all populations served.
+ Coordinate services, plan, and maintain ongoing contact with customers for completion of services.
+ Submit monthly reports and enter data into multiple case management systems and computer applications.
+ Responsible to be able to provide basic care, counseling, and assistance to individuals with mental illness or developmental disabilities.
+ Responsible to complete basic social and psychological needs, problems, attitudes, and behavior patterns of individuals with acute or persistent mental disorders or co-occurring disorders.
Duties specific to assigned units, Mental Health, Home and Community-based, or Family Support:
+ Responsible to understand community resources such as public assistance programs, drug rehabilitation programs, and housing shelters.
+ Responsible for handling wellness checks for customers via telephone and in person.
+ Identify, arrange and/or coordinate services to assist customers with daily living in their homes.
+ May provide services to assist customers with daily living in their homes and to better their quality of life.
+ May conduct interviews, provide written summaries, and perform case management duties for assigned Conservatorship cases.
+ Build and maintain working relationships with various Metro Departments and other community agencies to ensure the emotional and social well-being of the assigned constituents are being met, assessed, and documented on a regular basis.
+ May occasionally work Overflow Shelter shifts.
+ Attend community events virtually or in-person.
Minimum Qualifications
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Social Work from an accredited college or university
*No Substitution
LICENSES REQUIRED
Valid Driver License may be required for some positions in this classification.
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Preferred Experience, Knowledge, Skills, and Abilities
+ Two (2) or more years of professional social work or case management experience in the mental health, domestic violence and/or substance abuse field
+ Experience working with diverse populations including the homeless and individuals with mental health concerns
+ Skilled in interviewing, making case assessment, counseling, and assisting clients in goal formulation and realizations and case referrals
+ Experience or knowledge of Domestic Violence, Mental Health, Home and Community Based Services, Homeless, Trauma, Elderly & Disabled, Veterans and the issues
+ Experience and/or knowledge of the Two-Generation approach, Advanced Childhood Effects (ACES) and Trauma Informed care
+ Bilingual
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.
Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.
CORE BENEFITS
Medical: Choice of two plans; Metro pays 75% of premium
Dental: Choice of two plans; Metro pays for single coverage
Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium
Pension: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees
Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)
Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years
Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free
Other*: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro
Paid leave: (Full-time employees)
+ Vacation: 10 vacation days a year; increasing after 5 years of service (For Non Civil Service departments, contact the department's human resources office)
+ Holidays: 12 holidays per year (For Non Civil Service departments, contact the department's human resources office)
+ Sick leave: 12 days of sick leave per year
+ Other leaves: Judicial leave, military leave, bereavement leave
*See the Human Resources webpage for more details and optional benefits at nashville.gov/hr
01
Do you have a valid Driver License?
+ Yes
+ No
02
Do you have a Bachelors or Masters degree in Social Work?
+ Yes
+ No
03
How many years of experience do you have working in a social work environment?
+ No Experience
+ 1 year
+ 2-3 years
+ 4-5 years
+ 6 years or more
04
Briefly describe your case management, counseling and referral experience. If no experience, answer "n/a".
05
Do you have work experience using the Two-Generation approach, Adverse Childhood Experiences (ACES) and Trauma Informed Care?
+ Yes
+ No
06
Briefly describe any experience you have conducting training to groups.
07
Although candidates will be considered for all vacancies, what is your preference?
+ Mental Health
+ Home & Community Based
+ Family Support
+ Any of the Above
Required Question
Employer
Metropolitan Government of Nashville & Davidson County
Address
Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210
Phone
(615) 862-6640
Website
http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx
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