Northern Light Home Care and Hospice Department: Hospice - South Portland Position is located: Northern Light Home Care & Hospice So Portland Work Type: Full Time Hours Per Week: 40 Hour/Week Work Schedule: Variable Summary: The Licensed Clinical Social Worker (LCSW) functions as a member of an inter-disciplinary team and provides services to patients and caregivers that are necessary to address social and emotional problems that are or are expected to be an impediment to the effective treatment of the patient’s medical condition or rate of recovery. Services provided may include but are not limited to, bio-psychosocial assessment and evaluation of factors impacting the patient’s ability to participate optimally in the treatment plan, providing education and linkage to additional financial and community resources, advocacy, and counseling services to the patient and short-term counseling to caregivers. The LCSW serves as patient advocate and liaison between other healthcare entities, facilities and community providers, resources and agencies, working collaboratively to ensure seamless transitions across the continuum of care. The LCSW confers and collaborates with physicians in implementing the treatment plan. Responsibilities: • Integrates management and delivery of comprehensive healthcare services. • Performs tasks of a clinical nature within scope of assigned duties and clinical expertise. • Effectively communicates needed information to Providers. • Communicates effectively in both oral and written form, as appropriate for the needs of the audience. Assists departments with questions. • Maintains current knowledge of organization’s policies and procedures. Adheres to governmental and industry specific regulations/laws. Maintains appropriate related documentation. • Maintains and safeguards confidentiality of information, including patient, personnel, and organizational data records. • Provides excellent service with focus on patient and/or customer experience and ensures all functions related to customer service supports the department, member organization, and patient related goals. • Prepares, maintains, and distributes documents or information. • Manages/maintains electronic health records in accordance with confidentiality standards and policies. • Adheres to a set of moral principles with an understanding of philosophical thought. • Effectively communicates needed information to a variety of internal and external audiences. • Identifies, pursues, and achieves previously established personal, team and organizational goals. • Follows established procedures and standards to limit the spread of infection. • Provides logistic, financial, emotional support and guidance to patients. • Works to meet patient's psychological, emotional, or physical needs. • Attends education sessions, workshops, and other continuing education opportunities to enhance or gain new skills. • Meets established productivity benchmarks. • Works to ensure a safe environment for staff and patients. • Works with members of the team or department in an effective and efficient manner. • Attends and participates in meetings. • Shares knowledge and serves as a resource in a team environment. • Other Duties as assigned. Other Information: + Licensed as a Clinical Social Worker in the State of Maine. + BLS for Healthcare Providers certification is required to be obtained prior to independent visits. Competencies and Skills + 1+ years of relative work experience required. + Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. + Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. + Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. + Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. + Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. + Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. + Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. + Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. + Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. Credentials + Required Licensed Clinical Social Wkr Education + Required Master's Degree Working Conditions + Potential exposure to abusive and/or aggressive people. + Potential exposure to diseases or infections. + Need to drive to perform responsible duties. + Potential exposure to hazardous materials. + Potential exposure to noise levels being uncomfortable. + Potential exposure to noxious odors. + Potential exposure to very hot or cold temperatures. + Work with computers, typing, reading or writing. + Lifting, moving and loading 20 to 30 pounds. + Prolonged periods of sitting. + Alternate shift schedules (day, evening, nights, weekends). + Prolonged periods of standing. + Prolonged periods of walking. Position Social Worker/LCSWLocation Req ID null