At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Social Worker is a key member of the interdisciplinary team who provides and oversees the provision of psychosocial care for selected patients and families. Conducts bio-psychosocial assessments, provides intervention and treatment as indicated. Identifies high‑risk psychosocial factors of patients/families that impact health status and helps staff understand the influence of those factors upon the course of medical care. Collaborates with and provides social work consultation to other disciplines within the healthcare setting and the community.

Responsibilities:

Provides assistance with entitlements, medications, transportation, and advance directives.Performs all aspects of psychosocial discharge planning for chronic conditions and/or long-term custodial care needs for inpatient discharge, community services, outpatient care and any other applicable setting.Supports the department's initiatives, mission and goals and may take on additional responsibilities at the discretion of leadership.Provides psychosocial support and interventions, particularly for individuals with chronic and/or complex medical and behavioral health conditions.Assesses patient/family learning needs, styles and readiness. Educates patients/families based on treatment plan, identifies barriers to care, diversity issues and learning styles.Responsible for outreach and coordination with other community resources and agencies, and community-level advocacy on behalf of patients and families. Responds to requests for assistance with Social Determinants of Health and advocates for support in the community. Refers to and collaborates with Memorial Healthcare System SDOH Hub.Supports patients with mental health needs during the episode of care, discharge planning to both inpatient and outpatient mental health providers as applicable to the patients' healthcare settingResponsible for identification and referral for specialized services, such as drug and alcohol treatment, legal services, financial and employment counseling, and housing support.Provides assessment and intervention in domestic violence and child abuse situations.Participates in case reviews to evaluate case management and progress. Consults with healthcare team members to promote, monitor, and evaluate compliance with patient's treatment plan.Develops comprehensive bio-psychosocial assessments responsive to age appropriate and cultural needs and concerns. Employs a range of clinical interventions such as adjustment to illness counseling, crisis intervention, care coordination, and information and referral and safety planning. Advocates on behalf of patients and families to gain access to services and resources.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CRISIS INTERVENTION - BEHAVIORAL HEALTH, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters: Social Work - SW (Required)

Additional Job Information:

Complexity of Work: Must display a high level of flexibility, adaptability and organizational skills. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to prioritize and organize time and functions. Must communicate effectively and respectfully with patients, families, and all levels of staff and management. Required to provide conscientious commitment to assigned work, work schedule, honesty, teamwork, assisting others to bring about positive outcomes. Must be able to recognize and manages risks, resolve issues and problems as soon as they arise, report and document adverse events and reportable conditions. In all respects, verbally and behaviorally, must support Memorial Healthcare System’s mission and values.Must demonstrate the ability to provide social work services to patient, family members and significant others in four areas: 1) psychological functioning, 2) adaptation to illness, injury, disability or life event, 3) psychosocial assessment/evaluation and 4) facilitation services such as referral community agencies financial planning, and provision of information and resource knowledge. Required to identify and intervene for suspected abuse including sensitivity to age specific concerns; physical/emotional/sexual abuse of children and adolescents; domestic abuse for adults; and caretaker/institutional abuse for senior adults. Must be able to manage crisis situations, demonstrating ability to quickly appraise the crisis situation and select appropriate intervention. Able to document direct service in patient’s medical record after each significant encounter. Must demonstrate proficiency in use of the electronic medical record. Must be able to demonstrate good problem-solving skills, root-cause analysis, and principles of clinical performance improvement. Required Work Experience: One (1) year social work experience in a health care setting.

Working Conditions and Physical Requirements:

 Bending and Stooping = 80%  Climbing = 40%  Keyboard Entry = 80%  Kneeling = 60%  Lifting/Carrying Patients 35 Pounds or Greater = 0%  Lifting or Carrying 0 - 25 lbs Non-Patient = 80%  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%  Lifting or Carrying > 75 lbs Non-Patient = 0%  Pushing or Pulling 0 - 25 lbs Non-Patient = 80%  Pushing or Pulling 26 - 75 lbs Non-Patient = 40%  Pushing or Pulling > 75 lbs Non-Patient = 0%  Reaching = 80%  Repetitive Movement Foot/Leg = 0%  Repetitive Movement Hand/Arm = 80%  Running = 40%  Sitting = 60%  Squatting = 60%  Standing = 80%  Walking = 80%  Audible Speech = 80%  Hearing Acuity = 80%  Smelling Acuity = 0%  Taste Discrimination = 0%  Depth Perception = 80%  Distinguish Color = 80%  Seeing - Far = 80%  Seeing - Near = 80%  Bio hazardous Waste = 60%  Biological Hazards - Respiratory = 60%  Biological Hazards - Skin or Ingestion = 60%  Blood and/or Bodily Fluids = 60%  Communicable Diseases and/or Pathogens = 60%  Asbestos = 0%  Cytotoxic Chemicals = 0%  Dust = 60%  Gas/Vapors/Fumes = 0%  Hazardous Chemicals = 0%  Hazardous Medication = 0%  Latex = 60%  Computer Monitor = 80%  Domestic Animals = 40%  Extreme Heat/Cold = 0%  Fire Risk = 40%  Hazardous Noise = 0%  Heating Devices = 0%  Hypoxia = 0%  Laser/High Intensity Lights = 0%  Magnetic Fields = 0%  Moving Mechanical Parts = 60%  Needles/Sharp Objects = 60%  Potential Electric Shock = 0%  Potential for Physical Assault = 60%  Radiation = 0%  Sudden Decompression During Flights = 0%  Unprotected Heights = 0%  Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net