Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.
Your impact
As a Software Asset Management Analyst at OpenText, you will be a key player in managing the entire lifecycle of software license purchases. Working closely with clients and external software vendors, you will ensure that the best options are identified and implemented. Your responsibilities will include liaising with requestors, obtaining quotes, coordinating with finance and commercial teams, providing software and licenses, managing annual renewals, maintaining the software asset register, and conducting compliance reviews. Your work will ensure our clients receive optimal software solutions while maintaining compliance and maximizing value.
What the Role Offers
- Team Collaboration: Be part of a small, established team that works closely with clients and external vendors, fostering strong professional relationships.
- Supportive Environment: Receive supportive engagement from your manager and be part of a friendly and diverse team.
- Professional Growth: Access to training and development in SAM best practices, and opportunities to obtain and maintain appropriate certifications through training and memberships.
- Global Opportunities: Explore local and worldwide growth opportunities within Professional Services and the wider OpenText organization.
What you need to succeed
- Skills and Experience: Strong analytical and problem-solving skills, excellent interpersonal and communication abilities, and proficiency with Microsoft Office products, especially Word and Excel.
- Adaptability: Ability to learn new skills quickly and work effectively under pressure, making rational decisions while considering relevant risks.
- Service Management: Background in Service Management capabilities and experience with Service Management toolsets. Experience in supporting Software Asset Management in renewals, purchases, audits, and software consultancy is a plus.
- Collaboration: Experience working with personnel in multiple locations and virtually.
- Security Clearance: The successful candidate must already hold high level Security Clearance and maintain it..
- Desirable Qualifications: ITIL V3/4 foundation or equivalent experience in a Service Management environment and experience working in an Asset Management team.
One last thing
At OpenText, we believe our employees are our greatest asset, and we strive to create a workplace that fosters teamwork, productivity, and personal growth. Our competitive benefits package reflects our commitment to taking care of our people. By joining our Professional Services team, you will work with cutting-edge technologies in a supportive and innovative environment. You will have ample opportunities for continuous learning and professional development. If you are passionate about improving IT service delivery and eager to make a meaningful impact on our customers' digital journeys, we encourage you to apply.
Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.