Workplace Classification:
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to their primary work location three times per week, at minimum, or other frequency dictated by the business.
The Role:
The role of the Software & Services Software Asset Management is to oversee process, procedures, vendors, and tools that help manage software assets throughout the global organization. This includes working in a team that handles the planning, monitoring, and recording software usage to ensure compliance with vendor contracts.
The individual will assist in developing software procurement strategies for technology across the organization. The Software & Services Software Asset Management will also execute and monitor procedures for tracking software compliance and lifecycles.
What You'll Do:
Support implementation and operation of a Software & Services Asset Management Process, and tool (ServiceNow).Works across multiple verticals to develop and continually improve software asset management policies, requirements, processes, and metrics.Configure and troubleshoot software asset management systems, including integration with other critical systems (discovery tools, systems management systems, configuration management systems, contract systems, etc.)Proactively maintains effective license position for key software vendors which includes performing periodic self-audits, engaging, and managing outside expertise where required, and providing recommendations for resolution of non-compliant situations.Maintain integrity of all software-related data in the repository. Performs reconciliation between asset records with other relevant data sources; investigate and resolve exceptions. Solid understanding of the data associated with software records and the normalizing of raw software discovery data.Participates in and may lead software audit response efforts. Provide software data for defense during software compliance audits.Identify opportunities for maximizing or exploiting unused or partially used software assets to achieve full efficiency and ROI from company resources.Monitor and analyze trends in company spending to make recommendations for the future, and to identify areas for possible savings and/or asset optimization.Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts.Research industry best practices and compare against organization’s practices to establish benchmarks for managing IT assets.Support software contract negotiations through software utilization analysis and recommendations based on knowledge of software contracting terms and conditions.Support software-related financial analyses for both existing and potentially new contracts.Additional Job DescriptionRequired Skills and Experience
Bachelor’s Degree or equivalent work experience acceptableExperience in IT Asset Management, IT contract management, and/or IT procurement capacity, including strategy development and executionSolid expertise in Microsoft Suite; data analytics capabilities, PowerBI, Excel, or Microsoft AccessFamiliarity and technical competence with asset management software and/or inventory-tracking systems, such as HP Asset Manager, Flexera, Service Now, Altiris preferredExperience in implementing cross-functional projects and processes through collaborationWhat Will Give You A Competitive Edge (Preferred Qualifications):
ITIL and IAITAM CertificationKnowledge of software license agreements and software licensing modelsAbility to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and servicesExperience at working both independently and in a team-oriented, collaborative environment is essentialCan conform to shifting priorities in company requirements, product demands, and purchasing timelines through analytical capabilitiesAbility to elicit cooperation from a wide variety of sourcesStrong written and oral communication skillsAdept at conducting research into IT product-related and/or service-related issuesStrong written and oral communication skillsAnalytical and problem-solving abilities, with keen attention to detailSelf-motivated and directed, with the ability to effectively prioritize and executeOrganized, detail-oriented, deadline-driven, and able to handle multiple responsibilitiesStrong time management and organizational skillsPossess a wide degree of creativity and latitudePassionate about continuous improvementNaturally curious; high level of problem-solving skillsGM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
• This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
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We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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