Sofia
13 days ago
Software Delivery & Support Analyst

About UST:

 

Headquartered in California, UST has more than 30 offices in 70+ countries worldwide. With our more than 33 000+ employees working around the world, we’re creating end-to-end digital transformations for our clients’ organizations. We help enterprise leaders across the world realize their vision.

 

We dive deep into various industries and our team in Bulgaria exists since 2017. It consists of hands-on 20 engineers dedicated to different clients' projects. We are operating as a Professional Service organization, being Consultants who are fully integrated into our clients' organizations and act as part of their teams.

 

 

We Are Looking For

A professional who will support the Project Delivery carrying out elements of software configuration, to develop Decision Analytics solutions. Actively seeks to ensure a high standard of deliverables across the life of a project, with the emphasis on ‘right first time’, and actively form part of the mindset of “speeding up delivery” by appropriate implementation of reusable components as part of the delivery. Provide close support for clients and Project Management throughout delivery lifecycle help in the process providing product demonstrations, solution based presentations and additional solution expertise.

Role Overview

 

·       Plan, organize and complete own workloads to meet project commitments within agreed schedules;

·       Proactively identify potential risks in achieving project timescales, taking pro-active action to minimize risk;

·       Maintain accurate time sheet management, logging time to projects effectively;

·       Communicate with PM, clients and colleagues to help ensure accurate and timely implementation of project work;

·       Actively seeks to share knowledge within the team and to mentor analysts in the use of systems, software and methodologies;

·       Software Configuration, Test and Support;

·       Independently configure the software according to specifications;

·       Produce test plan, test software against specification to ensure the product operates as specified, produce test report and amend where appropriate;

·       Create end to end test plan against a supplied test schedule and facilitate the creation of test cases by analysts and ensure the execution of said test cases according to the test plan;

·       Identify and, where appropriate, supervise others in the investigation, identification of and resolution to causes of software problems;

·       Responsible for the resolution of problems, escalates only after analysis and execution of well defined test have been exhausted.

 

 

We Want To Attract a Professional With

 

·       Degree equivalent standard with a high numeric and/or IT content;

·       Requires a minimum of 2 years related experience;

·       Good knowledge on industry standard database technologies (e.g. Oracle, MS SQL)

·       Knowledge on markup language components (e.g. XML and XSLT)

·       Understanding and ability to debug coded applications (e.g. C++, Java, Scripting languages).

·       Experience of software solution design and configuration.

·       Demonstrated ability to consider a delivery in its entirety in order to achieve comprehensive test result success;

·       Strong problem solving and analytical skills, good oral and written communication skills.

·       Fluency in spoken and written English and Turkish.

 

What We Offer

25 days of annual paid leave; Remote work; Flexible working time, aligned with the project; Health insurance (incl. Dental care) & Life & Disability insurance (incl. Critical illnesses coverage); Monthly budget for flexible benefits (such as wellness & sport, culinary, shopping, travel & mobility, charity, and more) based on your personal preferences; Anniversary salary review; Free access to several training platforms; Rewarding referral program; Internal recognition program and rewards; International environment.
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