For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

DEX defines, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. We own systems that power retail delivery (both customer-facing and back-end), leveraging company-wide technology solutions or designing them from the ground up. Together, DEX is changing how customers experience delivery – from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world.

Some info about this team:

* Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site, which means millions of customers WW will be impacted by your contributions,
* The changes we make directly impact the customer experience on Amazon websites on numerous platforms (mobile/tablets, desktop, set-top boxes, etc.),
* This is a highly visible and very critical role, owning multiple tier 1 services,
* We are setting up a new team in the Hyderabad Development Center and you have the opportunity of being a founding member of the team.

A day in the life
Technical Skills:

* Lead architecture and design of complex applications
* Evaluate technical choices and make trade-offs
* Integrate solutions with existing Amazon systems

Communication and Collaboration:

* Strong verbal and written communication skills
* Interact with senior management and stakeholders
* Clarify ambiguous issues and negotiate technical solutions

Leadership and Mentorship:

* Set technical vision for products
* Review technical designs and code
* Mentor other engineers and raise the bar on standards

Operational Excellence:

* Ensure high system availability and reliability
* Identify and implement best practices in coding, testability, and security
* Proactively monitor and maintain systems